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	1.	Service excellence in organizations.. Volume II : eight key steps to follow and achieve it / Fiona Urquhart. by Urquhart, Fiona [] Series: Service systems and innovations in business and society collections Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ... Place hold Add to cart (remove)
	2.	Service excellence in organizations : eight key steps to follow and achieve it. Volume I / Fiona Urquhart. by Urquhart, Fiona [] Series: Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ... Place hold Add to cart (remove)
	3.	Sales technology : making the most of your investment / Nikolaos G. Panagopoulos. by Panagopoulos, Nikolaos G [] Series: Selling and sales force management collection Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher number: 1 BEP Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2010.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5438.35, ... Place hold Add to cart (remove)
	4.	Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships / Naresh K. Malhotra, Can Uslay, and Ahmet Bayraktar. by Malhotra, Naresh K [] Uslay, Can, 1973- [] Bayraktar, Ahmet [] Series: Marketing strategy collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.55, ... Place hold Add to cart (remove)
	5.	An overview of the public relations function / Shannon A.;Rawlins, Brad;Martin, Thomas R. Bowen. by Bowen, Shannon A [] Rawlins, Brad [] Martin, Thomas R [] Series: Public relations collection Edition: 2nd edition Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD59, ... Place hold Add to cart (remove)
	6.	Leading and managing strategic suppliers / Richard Moxham. by Moxham, Richard [] Series: Strategic management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD69.S8, ... Place hold Add to cart (remove)
	7.	Herding cats : a strategic approach to social media marketing / Andrew Rohm and Michael Weiss. by Rohm, Andrew [] Weiss, Michael [] Series: 2014 digital library \| Digital and social media marketing and advertising collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF6146.I58, ... Place hold Add to cart (remove)
	8.	Financial services sales handbook : a professionals guide to becoming a top producer / Clifton T. Warren. by Warren, Clifton T [] Series: Finance and financial management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HG173, ... Place hold Add to cart (remove)
	9.	Dynamic customer strategy : today's CRM / John F. Tanner, Jr. by Tanner, John F [] Series: 2013 digital library \| Marketing strategy collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.55, ... Place hold Add to cart (remove)
	10.	Customer relationship management : how to develop and execute a CRM strategy / Michael Pearce FIC CMC. by Pearce, Michael [] Series: Marketing collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ... Place hold Add to cart (remove)

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