Results of search for 'su:"Customer services."'

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	1.	Be our guest : perfecting the art of customer service / by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger. [print] by Disney Institute Kinni, Theodore B, 1956- [] Edition: Revisedition. and updated edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, New York : Disney Editions, (c)2011 Other title: Perfecting the art of customer service Availability: Items available for loan: G. Allen Fleece Library (1)Call number: GV1853.3.F62W3417 2011. Place hold Add to cart (remove)
	2.	No cover image available Best practices in customer service / edited by Ron Zemke and John A. Woods. [print] by Zemke, Ron Woods, John A Edition: first AMACOM edition. 1999 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amherst, Massachusetts : HRD Press ; 1999; New York, New York : AMACOM, (c)1999 Availability: Not available: G. Allen Fleece Library: Withdrawn (1). Add to cart (remove)
	3.	Phone clones authenticity work in the transnational service economy / Kiran Mirchandani. by Mirchandani, Kiran, 1968- [Author] Material type: Text; Literary form: Not fiction Publication details: Ithaca : ILR Press, (c)2012 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HE8789.4. Place hold Add to cart (remove)
	4.	The Experience Economy : Competing for Customer Time, Attention, and Money, with a new preface by the authors / B. Joseph Pine II, James H. Gilmore. by Pine, B. Joseph [Author] Gilmore, James H, 1959- Material type: Text; Literary form: Not fiction Publication details: Boston, Massachusetts : Harvard Business Review Press, (c)2019 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.15. Place hold Add to cart (remove)
	5.	The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen. by Christensen, Clayton M [Author] Series: Edition: [Third edition.ition?. Material type: Text; Literary form: Not fiction Publication details: Boston, Massachusetts : Harvard Business Review Press, (c)2016 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD53. Place hold Add to cart (remove)
	6.	Connected strategy : building continuous customer relationships for competitive advantage / Nicolaj Siggelkow, Christian Terwiesch. by Siggelkow, Nicolaj [Author] Terwiesch, Christian [] Material type: Text; Literary form: Not fiction Publication details: Boston, Massachusetts : Harvard Business Review Press, (c)2019 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.55. Place hold Add to cart (remove)
	7.	Do You Want to Keep Your Customers Forever? by Pine, B. Joseph [Author] Peppers, Don Rogers, Martha Series: Material type: Text; Literary form: Not fiction Publication details: Boston : Harvard Business Review Press, (c)2010 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.527. Place hold Add to cart (remove)
	8.	The innovator's solution : creating and sustaining successful growth / Clayton M. Christensen, Michael E. Raynor. by Christensen, Clayton M [Author] Raynor, Michael E Material type: Text; Literary form: Not fiction Publication details: Boston, Massachusetts : Harvard Business Review Press, (c)2013 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD53. Place hold Add to cart (remove)
	9.	The intention economy : when customers take charge / Doc Searls. by Searls, Doc [Author] Material type: Text; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, (c)2012 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5. Place hold Add to cart (remove)
	10.	Focusing on your customer expert solutions to everyday challenges. by Harvard Business Review Press Series: Material type: Text; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, (c)2011; (Norwood, Mass. : Books24x7.com [generator]) Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5. Place hold Add to cart (remove)
	11.	Empowered : unleash your employees, energize your customers, transform your business / Josh Bernoff, Ted Schadler. by Bernoff, Josh [Author] Schadler, Ted Material type: Text; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Press, (c)2010 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD45. Place hold Add to cart (remove)
	12.	The future of competition co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy. by Prahalad, C. K [Author] Ramaswamy, Venkatram Material type: Text; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Pub., (c)2004 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD41. Place hold Add to cart (remove)
	13.	Reorganize for resilience putting customers at the center of your business / Ranjay Gulati. by Gulati, Ranjay [Author] Material type: Text; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Press, (c)2009 Other title: (Re)(organize) for resilience Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5. Place hold Add to cart (remove)
	14.	The experience economy /B. Joseph Pine II, James H. Gilmore. by Pine, B. Joseph [Author] Gilmore, James H, 1959- Edition: Updatedition. edition. Material type: Text; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, (c)2011 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.15. Place hold Add to cart (remove)
	15.	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss. by Frei, Frances [Author] Morriss, Anne Material type: Text; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, (c)2012 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5. Place hold Add to cart (remove)
	16.	Designing experiences /J. Robert Rossman and Mathew D. Duerden ; foreword by B. Joseph Pine II by Rossman, J. Robert (James Robert), 1946- [Author] Duerden, Mathew D [] Material type: Text; Literary form: Not fiction Publication details: New York : Columbia University Press, (c)2019 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5. Place hold Add to cart (remove)
	17.	The Aisles Have Eyes by Turow, Joseph [Author] Material type: Text; Literary form: Not fiction Publication details: New Haven, Conn. : Yale University Press 2017 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.32. Place hold Add to cart (remove)
	18.	Talking about Machines An Ethnography of a Modern Job. by Orr, Julian E. (Julian Edgerton), 1945- [Author] Series: Material type: Text; Literary form: Not fiction Publication details: Ithaca : Cornell University Press, (c)2016 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD9802. Place hold Add to cart (remove)
	19.	The Universal Service Desk (USD) implementing, controlling and improving service delivery. by BRIAN JOHNSON;LEON-PAUL DE ROUW [Author] Material type: Text; Literary form: Not fiction Publication details: [S.l. : ITGP, (c)2020 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password. Availability: Items available for loan: G. Allen Fleece Library (1)Call number: QA76.9.43. Place hold Add to cart (remove)
	20.	Service encounters in tourism, events and hospitality : staff perspectives / Miriam Firth. by Firth, Miriam [Author] Series: Material type: Text; Literary form: Not fiction Publication details: Bristol, UK ; Blue Ridge Summit, PA : Channel View Publications, (c)2020 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password. Availability: Items available for loan: G. Allen Fleece Library (1)Call number: G155.1. Place hold Add to cart (remove)

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Your search returned 35 results.