The future of competition co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy.
Material type: TextPublication details: Boston, Mass. : Harvard Business School Pub., (c)2004.Description: 1 online resource (xiii, 256 pages ): illustrationsContent type:- text
- computer
- online resource
- 9781422160749
- Competition
- Customer relations
- Customer services
- Strategic planning
- Economic value added
- Success in business
- Cliënten
- Concurrence
- Contatos com clientes
- Création de valeur
- Economische waarde
- Planejamento estratégico
- Relation avec la clientèle
- Réussite dans les affaires
- Serviço ao cliente
- Strategische planning
- Valeur ajoutée
- HD41 .F888 2004
- COPYRIGHT NOT covered - Click this link to request copyright permission: https://lib.ciu.edu/copyright-request-form
Item type | Current library | Collection | Call number | URL | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) | G. Allen Fleece Library ONLINE | Non-fiction | HD41 (Browse shelf(Opens below)) | Link to resource | Available | on1085074147 |
Includes bibliographies and index.
The co-creation of value -- Building blocks of co-creation -- The co-creation experience -- Experience innovation -- Experience personalization -- Experience networks -- The market as a forum -- Creating new strategic capital -- Manager as consumer -- Rapid knowledge creation -- Strategy as discovery -- Building new capabilities for the future.
"Based on a wide range of ongoing experimentation in co-creation across many industries, The Future of Competition presents a new approach to value creation. In this framework, consumer-company interactions and personalized co-creation experiences - enabled by technical and social infrastructures - allow each consumer to co-create unique value with a network of companies and consumer communities." "Using vivid examples of companies that are discovering next practices, Prahalad and Ramaswamy discuss the key building blocks of co-creation - dialogue, access, risk assessment, and transparency (DART) - and explore how new experience technologies and social capabilities can enable robust experience environments."--Jacket.
COPYRIGHT NOT covered - Click this link to request copyright permission:
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