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The Universal Service Desk (USD) implementing, controlling and improving service delivery.

By: Material type: TextTextPublication details: [S.l. : ITGP, (c)2020.Description: 1 online resourceContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781787781498
  • 9781787781481
  • 9781787781511
Subject(s): Genre/Form: LOC classification:
  • QA76 .U558 2020
Online resources: Available additional physical forms:Subject: The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essentials of any USD - buy this book today!
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) G. Allen Fleece Library ONLINE Non-fiction QA76.9.43 (Browse shelf(Opens below)) Link to resource Available on1157066132

Includes bibliographies and index.

The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essentials of any USD - buy this book today!

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