The Universal Service Desk (USD) implementing, controlling and improving service delivery.
BRIAN JOHNSON;LEON-PAUL DE ROUW.
The Universal Service Desk (USD) implementing, controlling and improving service delivery. - [S.l. : ITGP, (c)2020. - 1 online resource
Includes bibliographies and index.
The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essentials of any USD - buy this book today!
9781787781498 9781787781481 9781787781511
Computer technical support.
Information technology--Management.
Customer services--Management.
Software support.
Electronic Books.
QA76 / .U558 2020
The Universal Service Desk (USD) implementing, controlling and improving service delivery. - [S.l. : ITGP, (c)2020. - 1 online resource
Includes bibliographies and index.
The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essentials of any USD - buy this book today!
9781787781498 9781787781481 9781787781511
Computer technical support.
Information technology--Management.
Customer services--Management.
Software support.
Electronic Books.
QA76 / .U558 2020