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1.
Surprise! : The secret to customer loyalty in the service sector / Vincent P. Magnini. by Series: 2014 digital library | Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.]
Other title:
  • Secret to customer loyalty in the service sector.
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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2.
Service excellence in organizations.. Volume II : eight key steps to follow and achieve it / Fiona Urquhart. by Series: Service systems and innovations in business and society collections
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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3.
Service excellence in organizations : eight key steps to follow and achieve it. Volume I / Fiona Urquhart. by Series: Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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4.
Multiply your business value through brand & AI / by Rajan Narayan. by Series: Marketing collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.]
Other title:
  • Multiply your business value through brand and AI
  • Multiply your business value through brand & artificial intelligence
  • Multiply your business value through brand and artificial intelligence
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.1255, ...

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5.
Managerial communication for organizational development / Reginald L. Bell, Jeanette S. Martin. by Series: Corporate communication collection
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5718, ...

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6.
An introduction to supply chain management : a global supply chain support perspective / Edmund Prater and Kim Whitehead. by Series: 2013 digital library | Supply and operations management collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2013.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD38.5, ...

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7.
A guide to sales management : a practitioner's view of trade sales organizations / Massimo Parravicini. by Series: Selling and sales force management collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5438.4, ...

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8.
Fostering brand community through social media / William F. Humphrey, Jr., Debra A. Laverie, and Shannon B. Rinaldo. by Series: Digital and social media marketing and advertising collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.1255, ...

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9.
Expanding customer service as a profit center : striving for excellence and competitive advantage / Rob Reider. by Series: 2012 digital library | Marketing strategy collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2012.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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10.
Designing service processes to unlock value / Joy M. Field. by Series: Service systems and innovations in business and society collection
Edition: Third edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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11.
The coming age of robots : implications for consumer behavior and marketing strategy / George Pettinico, PhD, George R. Milne, PhD. by Series: Marketing collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2020.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: TJ211, ...
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12.
Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam. by Series: Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (4)Call number: TX, ...

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13.
The coming age of robots : implications for consumer behavior and marketing strategy / George Pettinico, PhD, George R. Milne, PhD. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2020
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (4)Call number: TJ, ...
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14.
Be different! : the key to business and career success / Stan Silverman. by Series: Career development collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (6)Call number: HF, ...

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15.
The good, the bad, and the emoji : mastering the art of review data / Menno Beker, Hans Keukenschrijver, and Wouter Hensens. by Series: Tourism and hospitality management collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2024.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.52.

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16.
Win business with relationships : communication strategies inspired by entrepreneurs & taoism / Dr. May Hongmei Gao. by Series: Corporate communication collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2023.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5718.

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17.
An introduction to global supply chain management : what every manager needs to understand / Edmund Prater and Kim Whitehead. by Series: Supply and operations management collection
Edition: Second edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2023.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD38.5.

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18.
The street-smart side of business : a behind-the-scenes guide to inspire forward thinking / Tara Acosta. by Series: Business career development collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5386.

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