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81.
Fostering brand community through social media /William F. Humphrey, Jr., Debra A. Laverie, and Shannon B. Rinaldo. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2016
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.1255.

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82.
The five golden rules of negotiationPhilippe Korda. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2011
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Availability: Items available for loan: G. Allen Fleece Library (1)Call number: BF637.N4.

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83.
First and fast : outpace your competitors, lead your markets, and accelerate growth / Stuart Cross. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2016
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD58.8.

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84.
Fashion marketing : influencing consumer choice and loyalty with fashion products / Caroline Le Bon. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2015
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Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD9940.A2.

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85.
FairPay : adaptively win-win customer relationships / Richard Reisman ; foreword by Adrian Payne. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2016
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Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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86.
Expanding customer service as a profit center striving for excellence and competitive advantage / Rob Reider. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2012
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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87.
Employee ambassadorship : optimizing customer-centric behavior from the inside-out and outside-in / Michael W. Lowenstein. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2017
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.55.

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88.
Effective sales force automation and customer relationship management a focus on selection and implementation / Raj Agnihotri, Adam A. Rapp. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2010
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Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5438.35.

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89.
Dynamic customer strategy : today's CRM / John F. Tanner, Jr. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2014
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Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.55.

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90.
Developing successful marketing strategies /Gary W. Randazzo. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2014
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.13.

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91.
Designing service processes to unlock valueJoy M. Field. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2012
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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92.
Designing service processes to unlock value /Joy M. Field. by Series:
Edition: Second edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2017
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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93.
Designing service processes to unlock value /Joy M. Field. by Series:
Edition: Third edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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94.
Deconstructing management maxims : a critical examination of conventional business wisdom Kevin Wayne. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2017
Other title:
  • Deconstructing management maxims
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Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD30.3.
Lists:

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95.
Deconstructing management maxims : a critical examination of conventional business wisdom Kevin Wayne. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2017
Other title:
  • Deconstructing management maxims
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD30.3.
Lists:

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96.
Decision equity the ultimate metric to connect marketing actions to profits / Piyush Kumar, Kunal Gupta. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2011
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.135.

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97.
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / Michael W. Lowenstein. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2014
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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98.
Customer-oriented marketing strategy theory and practice / Tevfik Dalgic and Tulay Yeniceri. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2013
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.

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99.
Customer-driven budgeting prepare, engage, execute : the small business guide for growth / Floyd Talbot. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2012
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HG4028.B8.

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100.
Customer value starvation can kill : prevention and cure / Gautam Mahajan, Walter Vieira ; foreword by Philip Kotler. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.335a.

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