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	361.	Strategic management of healthcare organizations : a stakeholder management approach / Jeffrey S. Harrison and Steven M. Thompson. by Harrison, Jeffrey S, 1957- [] Thompson, Steven M [] Series: 2014 digital library \| Strategic management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: RA971, ... Place hold Add to cart (remove)
	362.	Service thinking : the seven principles to discover innovative opportunities / Hunter Hastings and Jeff Saperstein. by Hastings, Hunter [] Saperstein, Jeff [] Series: 2013 digital library \| Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD9980.5, ... Place hold Add to cart (remove)
	363.	Service mining : framework and application / Wei-Lun Chang. by Chang, Wei-Lun [] Series: 2013 digital library \| Quantitative approaches to decision making collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ... Place hold Add to cart (remove)
	364.	Service excellence : creating customer experiences that build relationships / Ruth N. Bolton. by Bolton, Ruth N. (Ruth Nancy) [] Series: Marketing strategy collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ... Place hold Add to cart (remove)
	365.	Service design with applications to health care institutions / Óscar Barros. by Barros, Óscar [] Series: Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2017.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD31.2, ... Place hold Add to cart (remove)
	366.	Service and service systems : provider challenges and directions in unsettled times / Steve Baron, Philippa Hunter-Jones and Gary Warnaby. by Baron, Steve (J. Steve) [] Hunter-Jones, Philippa [] Warnaby, Gary [] Series: 2013 digital library \| Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD49, ... Place hold Add to cart (remove)
	367.	R U #SoLoMo ready? : consumers and brands in the digital era / Stavros Papakonstantinidis, Athanasios Poulis and Prokopis Theodoridis. by Papakonstantinidis, Stavros [] Poulis, Athanasios [] Theodoridis, Prokopis [] Series: Digital and social media marketing and advertising collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.1265, ... Place hold Add to cart (remove)
	368.	Profiting from services and solutions : what product-centric firms need to know / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas. by Zeithaml, Valarie A [] Salas, Jim [] Bitner, Mary Jo [] Brown, Stephen Walter, 1943- [] Series: Service systems and innovations in business and society collection \| 2014 digital library Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.153, ... Place hold Add to cart (remove)
	369.	A profile of the health management industry : health administration for non-clinical professionals / Velma Lee. by Lee, Velma [] Series: Industry profiles collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: RA971, ... Place hold Add to cart (remove)
	370.	Process-oriented healthcare management systems : development, use, and maintenance for patient-safe healthcare / Anita Edvinsson, B.Cs, CRNA, AOCNS. by Edvinsson, Anita [] Series: Health care management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2020.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: RA971, ... Place hold Add to cart (remove)
	371.	People, processes, services, and things : using services innovation to enable the Internet of everything / Hazim Dahir, Bil Dry, and Carlos Pignataro. by Dahir, Hazim [] Dry, Bil [] Pignataro, Carlos [] Series: Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: QA76.5915, ... Place hold Add to cart (remove)
	372.	Mastering evaluation and management services in healthcare : a resource for professional services / Stacy Swartz, BSHIM, RHIA, CCS, CPC. by Swartz, Stacy [] Series: Healthcare management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: RM115, ... Place hold Add to cart (remove)
	373.	Management skills for clinicians. Volume II, Advancing your skills / Linda R. LaGanga ; editors David Dilts, Larry Fredendall. by LaGanga, Linda R [] Dilts, David [] Fredendall, Larry [] Series: Healthcare management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.] Other title: Advancing your skills Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: RA971, ... Lists: IZZY- duplicates. Place hold Add to cart (remove)
	374.	Management skills for clinicians. Volume I, Transitioning to administration / Linda R. LaGanga ; editors David Dilts, Larry Fredendall. by LaGanga, Linda R [] Dilts, David [] Fredendall, Larry [] Series: Healthcare management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.] Other title: Transitioning to administration Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: RA971, ... Lists: IZZY- duplicates. Place hold Add to cart (remove)
	375.	Lean thinking for emerging healthcare leaders : how to develop yourself and implement process improvements / Arnout Orelio. by Orelio, Arnout [] Series: Healthcare management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2020.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: RA971, ... Place hold Add to cart (remove)
	376.	Key account management : strategies to leverage information, technology, and relationships to deliver value to large customers / Joël Le Bon, Carl A. Herman. by Le Bon, Joël (College teacher) [] Herman, Carl A [] Series: Selling and sales force management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5438.8.K48, ... Place hold Add to cart (remove)
	377.	Integrated management of processes and information / Kenneth A. Shaw. by Shaw, Kenneth A. (Kenneth Alan), 1941- [] Series: 2013 digital library \| Quantitative approaches to decision making collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2013.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF54.5, ... Place hold Add to cart (remove)
	378.	Integrated delivery : innovating leadership for outstanding healthcare outcomes / David Stehlik, DSL. by Stehlik, David [] Series: Healthcare management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: RA971, ... Place hold Add to cart (remove)
	379.	Inside Washington : government resources for international business / William A. Delphos. by Delphos, William A. (William Arthur), 1951- [] Series: International business collection Edition: 6th ed. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher number: 2 BEP Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [2012]Copyright date: �2012 Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD2785, ... Place hold Add to cart (remove)
	380.	Infectious innovation : secrets of transforming employee ideas into dramatic revenue growth / James Allan. by Allan, James [] Series: Human resource management and organizational behavior collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2017.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD45, ... Place hold Add to cart (remove)