The Universal Service Desk (USD) implementing, controlling and improving service delivery.

By:

BRIAN JOHNSON;LEON-PAUL DE ROUW [Author]

Material type: Text

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781787781498
9781787781481
9781787781511

Subject(s):

Genre/Form:

Electronic Books.

LOC classification:

QA76 .U558 2020

Online resources:

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Available additional physical forms:

Subject: The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essentials of any USD - buy this book today!

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE	Non-fiction	QA76.9.43 (Browse shelf(Opens below))	Link to resource	Available		on1157066132

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Includes bibliographies and index.

The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essentials of any USD - buy this book today!

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