The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli. [print]
Material type: TextPublication details: New York, New York : McGraw-Hill, (c)2007.; ©2007Description: xiv, 208 pages ; 22 cmContent type:- text
- unmediated
- volume
- 0071477845
- 0739487337
- 9780071477840
- 9780739487334
- HD9199.U54.M623.S737 2007
- HD9199.M534.S737 2007
- COPYRIGHT NOT covered - Click this link to request copyright permission:
- COPYRIGHT NOT covered - Click this link to request copyright permission: https://lib.ciu.edu/copyright-request-form
Item type | Current library | Call number | Status | Date due | Barcode | |
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Circulating Book (checkout times vary with patron status) | G. Allen Fleece Library Circulating Collection - First Floor | HD9199.M534.S737 2007 (Browse shelf(Opens below)) | Available | 31923001748900 |
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HD82 .I2985 2013 In 100 years : leading economists predict the future / | HD82.H38 1944 The road to serfdom, | HD903.R67 The friar estates of the Philippines / | HD9199.M534.S737 2007 The Starbucks experience : 5 principles for turning ordinary into extraordinary / | HD9199.U54S732 2009 Starbucks / | HD9349.S634C674 1993 For God, country, and Coca-Cola : the unauthorized history of the great American soft drink and the company that makes it / | HD9696.8.U64F335 2010 The Facebook effect : the inside story of the company that is connecting the world / |
Principle #1- make it your own ; Principle #2- everything matters ; Principle #3- surprise and delight ; Principle #4- embrace resistance ; Principle #5- leave your mark ; A final word.
"The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there - the "partners"--And the special experience they create for each customer. Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this book takes you deep inside one of the most talked-about companies in the world today." Front book flap Link to source of summary
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COPYRIGHT NOT covered - Click this link to request copyright permission:
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