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1.
Waiting for the wind / Envoy Productions, Incorporated presents ; directed by Don Schroeder ; produced by Jeffrey Zeitlin ; teleplay by Douglas Lloyd McIntosh ; script, Corinne Welch. [print] by
Material type: Film Film; Type of visual material: videorecording
Publisher number:
  • 501192D Envoy Productions
Distributor: Worcester, Pennsylvania : Distributed by Vision Video, (c)2000?]
Availability: Not available: G. Allen Fleece Library: Withdrawn (1).

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Neo-Assyrian treaties and loyalty oaths /edited by Simo Parpola and Kazuko Watanabe ; illustrations edited by Julian Reade. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: engakk
Publication details: [Helsinki, Finland] : Helsinki University Press, (c)1988
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: DS73.7.N46 1988.

4.
Do You Want to Keep Your Customers Forever? by Series:
Material type: Text Text; Literary form: Not fiction
Publication details: Boston : Harvard Business Review Press, (c)2010
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.527.

5.
The hidden wealth of customers : realizing the untapped value of your most important asset / Bill Lee. by
Material type: Text Text; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Review Press, (c)2012
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

6.
Harvard business review on increasing customer loyalty. by Series:
Material type: Text Text; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Review Press, (c)2011
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.525.

7.
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world / Fred Reichheld with Rob Markey. by
Edition: [Revisedition. and expanded edition.n]
Material type: Text Text; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Press, (c)2011
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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American Urbanist : How William H. Whyte's Unconventional Wisdom Reshaped Public Life / Richard K. Rein. by
Material type: Text Text; Nature of contents: biography; Literary form: Not fiction
Publication details: Washington, DC : Island Press, (c)2022
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HT167.

10.
Service excellence in organizations eight key steps to follow and achieve it / Fiona Urquhart. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2019
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

11.
Service excellence in organizations : eight key steps to follow and achieve it Fiona Urquhart. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2019
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

12.
Service excellence : creating customer experiences that build relationships / Ruth N. Bolton. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2016
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

13.
Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships / Naresh K. Malhotra, Can Uslay, and Ahmet Bayraktar. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2016
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.55.

14.
Multiply your business value through brand & AI /by Rajan Narayan. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Other title:
  • Multiply your business value through brand and AI
  • Multiply your business value through brand & artificial intelligence
  • Multiply your business value through brand and artificial intelligence
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.1255.

15.
Highly effective marketing analytics : a practical guide to improving marketing ROI with analytics / Mu Hu. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2020
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5862.

16.
Fashion marketing : influencing consumer choice and loyalty with fashion products / Caroline Le Bon. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2015
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD9940.A2.

17.
FairPay : adaptively win-win customer relationships / Richard Reisman ; foreword by Adrian Payne. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2016
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

18.
Effective sales force automation and customer relationship management a focus on selection and implementation / Raj Agnihotri, Adam A. Rapp. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2010
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5438.35.

19.
Developing winning brand strategiesLars Finskud. by Series:
Edition: first edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2009
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD69.B7.

20.
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / Michael W. Lowenstein. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2014
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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