Use your difference to make a difference : how to connect and communicate in a cross-cultural world / Tayo Rockson. [print]

Includes bibliographies and index.

PART I.

Educate. Education -- Education of self (internal culture) -- What are your core values? -- Education of environment -- Thinking like a sociologist -- Applying LORA to Educate

PART II.

Don't perpetuate. Don't perpetuate systems -- Identity -- Privilege -- The media -- Workplaces -- What about recruiting and talent acquisition? -- Education -- How allies can use their privileges and limit othering -- Applying LORA to Don't perpetuate

PART III.

Instead, communicate. Actually, communicate -- No more binary thinking -- Finding mutual purpose and shared meaning -- Receiving feedback -- Practice the "Yes, and" -- Communicating like an architect -- What Nelson Mandela taught us about seeing the bigger picture -- The path to reconciliation in Rwanda after genocide -- Healing our world today -- The importance of cultural awareness -- How parents can help their children be culturally aware -- How schools and teachers can help children be culturally aware -- Applying LORA to Instead, communicate -- Use your difference to make a difference.

Recent years have seen dramatic changes to several institutions worldwide. Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact with individuals and organizations from a diverse range of cultural and national backgrounds--increasing the likelihood for miscommunication, errors in strategy, and unintended consequences in the process. This has also spilled into our daily lives and the way we consume information today. Understanding how to navigate these and other pitfalls requires adaptability, nuanced cross-cultural communication, and effective conflict resolution. Use Your Difference to Make a Difference provides readers with a skills-based, actionable plan that transforms differences into agents of inclusiveness, connection, and mutual understanding. This innovative and timely guide illustrates how to leverage differences to move beyond unconscious biases, manage a culturally-diverse workplace, create an environment for more tolerant schooling environments, more trusted media, communicate across borders, find and retain diverse talent, and bridge the gap between working locally and expanding globally. Expert guidance on a comprehensive range of topics--teamwork, leadership styles, information sharing, delegation, supervision, giving and receiving feedback, coaching and motivation, recruiting, managing suppliers and customers, and more--helps you manage the essential aspects of international relationships and cultural awareness.

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