Managing conflict creatively : a guide for missionaries and Christian workers / Donald C. Palmer. [print]

Includes bibliographical references.

Section I: The dynamics of conflict : Definition of conflict ; The inevitability of conflict ; The underlying causes of conflict ; The issues involved in conflict ; The four types of conflict ; The potential of conflict

Section II: Styles of conflict management : The five styles of conflict management ; Important principles regarding styles

Section III: The Bible and conflict : Types of conflict in the Bible ; Seven Biblical passages on conflict

Section IV: Development of conflict management skills : Learn the stages of the conflict cycle ; Manage conflict in its first stages ; Develop an effective conflict management strategy ; The qualities and roles of a referee

Case Study #1

Section V: Cross-cultural factors : Styles of leadership ; The negotiation process ; Time orientation ; Direct versus indirect approach ; Decision making process ; Planning ; Ten recommendations

Case Study #2

Case Study #3.

Nobody likes conflict, especially when both parties are "part of the same team." Unresolved conflict can lead to missionary attrition, but healthy conflict-resolution can be a wonderful growth opportunity, leading to problem-solving and team-building. In Managing Conflict Creatively, Dr. Palmer first introduces the dynamics of conflict and the common styles of conflict management. After providing a Biblical background, he then identifies types of conflict and how to develop conflict management skills, specifically in cross-cultural situations. Lose your fear of conflict as you walk through case studies, engage in discussion questions, and learn to: Identify the stages of conflict and steps of healthy problem solving; Encourage healthy conflict resolution in its early stages; Identify your personal conflict style and the characteristics of an effective moderator; Overreact less amid conflict; Consciously choose a conflict-resolution style tailored to each situation; Disagree well and resolve conflicts and misunderstandings without harming your witness; Manage conflict in positive ways that foster growth and collaboration. This manual is intended to serve as a teaching tool and a study guide for cross-cultural conflict management courses in Bible colleges, mission organizations, and churches. Thirty years after its original publication, this practical, Bible-centered approach to the dynamics of conflict and conflict management in cross-cultural situations remains relevant, both abroad and in today's hybrid cities. --

APA - CHECK FORMATING BEFORE USE Palmer, D. C. (2020). Managing conflict creatively: A guide for missionaries and Christian workers. William Carey Library.

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