The servant leader's manifesto / Omar L. Harris. [print]

Includes bibliographical references.

Why this matters -- The three epochs of leadership -- Resistance to change -- A new revolution in leadership -- Leadership 1.0: command and control -- Leadership 2.0: Societal change -- Leadership 3.0: a new era -- 1. What is servant leadership? -- Reinventing the leadership hierarchy -- How does organizational hierarchy affect teams? -- Leadership styles and their impact on teams -- Implementing the principles of servant leadership -- 2. how to manifest personal effectiveness -- Identifying leadership strengths -- Defining successful leadership -- 3. Use influence, not authority -- Managers embody the organization -- How to influence others, with the right kind of authority -- Trust is key -- How to acquire trust and build influence -- Don't be a boss, be a Jedi -- Be assertive, not aggressive -- 4. How to leverage positive psychology for success -- How do we define weakness? -- Change your view of weakness? -- Expand your concept of performance -- Shift your mindset -- The two elements of positive psychology -- Delivering effective feedback -- 5. Focus on your team, not individual talent -- Forming and potentializing an expert team -- Focus on powering your team -- What makes a team great? -- The servant leader's role in forming a great team -- 6. Perpetuating the game: from performance to progress -- What's the right mission? -- The customer is sternal -- Profits should go further -- Prioritize humanity -- Shift the perception of 'performance' -- How to measure progress -- 7. Lead with love -- Not all leaders are role models -- Don't wait for the call: become your best self now -- Ikigai as a leadership model -- The servant leader's learning journey -- Introduction -- What is servant leadership? -- How to manifest personal effectiveness -- Use influence, not authority -- How to leverage positive psychology for success -- Focus on your team, not individual talent -- Perpetuating the game: from performance to progress -- Lead with love.

"Leadership today is outmoded and ill-suited to activate and engage the most diverse work-force in history. This is why leaders capable of inspiring, engaging, aligning, coaching, and coaxing out individual and team brilliance are more in need than ever before. Hence the reason for this manifesto. Paradoxically, the answer does not lie in systems but in humanity. The more technology pervades our lives, the greater our need for clarity, courage, caring, culture, and talent cultivation--all things that machines cannot create for us. We cannot wait for C-suite executives to respond appropriately to this crisis of employee engagement. We--the managers responsible for the people who create value for our companies--must do this for ourselves, and our people. This is our manifesto!"--Back cover

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