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1.
Waiting for the wind / Envoy Productions, Incorporated presents ; directed by Don Schroeder ; produced by Jeffrey Zeitlin ; teleplay by Douglas Lloyd McIntosh ; script, Corinne Welch. [print] by
Material type: Film Film; Type of visual material: videorecording
Publisher number:
  • 501192D Envoy Productions
Distributor: Worcester, Pennsylvania : Distributed by Vision Video, (c)2000?]
Availability: Not available: G. Allen Fleece Library: Withdrawn (1).

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Neo-Assyrian treaties and loyalty oaths /edited by Simo Parpola and Kazuko Watanabe ; illustrations edited by Julian Reade. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: engakk
Publication details: [Helsinki, Finland] : Helsinki University Press, (c)1988
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: DS73.7.N46 1988.

4.
Do You Want to Keep Your Customers Forever? by Series:
Material type: Text Text; Literary form: Not fiction
Publication details: Boston : Harvard Business Review Press, (c)2010
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.527.

5.
The hidden wealth of customers : realizing the untapped value of your most important asset / Bill Lee. by
Material type: Text Text; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Review Press, (c)2012
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

6.
Harvard business review on increasing customer loyalty. by Series:
Material type: Text Text; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Review Press, (c)2011
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.525.

7.
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world / Fred Reichheld with Rob Markey. by
Edition: [Revisedition. and expanded edition.n]
Material type: Text Text; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business Press, (c)2011
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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American Urbanist : How William H. Whyte's Unconventional Wisdom Reshaped Public Life / Richard K. Rein. by
Material type: Text Text; Nature of contents: biography; Literary form: Not fiction
Publication details: Washington, DC : Island Press, (c)2022
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HT167.

10.
Service excellence in organizations.. Volume II : eight key steps to follow and achieve it / Fiona Urquhart. by Series: Service systems and innovations in business and society collections
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

11.
Service excellence in organizations : eight key steps to follow and achieve it. Volume I / Fiona Urquhart. by Series: Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

12.
Service excellence : creating customer experiences that build relationships / Ruth N. Bolton. by Series: Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

13.
Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships / Naresh K. Malhotra, Can Uslay, and Ahmet Bayraktar. by Series: Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.55, ...

14.
Multiply your business value through brand & AI / by Rajan Narayan. by Series: Marketing collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.]
Other title:
  • Multiply your business value through brand and AI
  • Multiply your business value through brand & artificial intelligence
  • Multiply your business value through brand and artificial intelligence
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.1255, ...

15.
Highly effective marketing analytics : a practical guide to improving marketing ROI with analytics / Mu Hu. by Series: Big data, business analytics, and smart technology collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2020.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5862, ...

16.
Fashion marketing : influencing consumer choice and loyalty with fashion products / Caroline Le Bon. by Series: 2014 digital library | Consumer behavior collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD9940.A2, ...

17.
FairPay : adaptively win-win customer relationships / Richard Reisman ; foreword by Adrian Payne. by Series: Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

18.
Effective sales force automation and customer relationship management : a focus on selection and implementation / Raj Agnihotri, Adam A. Rapp. by Series: Selling and sales force management collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher number:
  • 1 BEP
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2010.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5438.35, ...

19.
Developing winning brand strategies / Lars Finskud. by Series: Marketing strategy collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher number:
  • 1 BEP
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2009.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD69.B7.

20.
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / Michael W. Lowenstein. by Series: 2013 digital library | Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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