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41.
55 steps to outrageous service : ["outrageous service" principles to better serve your customers and reap the benefits of satisfied customers, satisfied employees, profitable results] / Greg Hatcher. by
Edition: First Parkhurst Brothers edition.
Material type: Text Text; Literary form: Not fiction
Publication details: Little Rock, Arkansas. : Parkhurst Brothers, Incorporated, Publishers, (c)2011; [Chicago] : Chicago Distribution Center, a unit of the University of Chicago Press
Other title:
  • Fifty-five steps to outrageous service
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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42.
The value imperative / Gautam Mahajan. by Series: Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HB201, ...

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43.
Value creation in management accounting : using information to capture customer value / CJ McNair-Connolly ... [and others]. by Series: 2013 digital library | Managerial accounting collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2013.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5657.4, ...

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44.
Understanding consumer bankruptcy : a guide for businesses, managers, and creditors / Scott B. Kuperberg. by Series: Business law collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HG3766, ...

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45.
Top market strategy : applying the 80/20 rule / Elizabeth Rush Kruger. by Series: Marketing strategy collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher number:
  • 2 BEP
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2011.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.13, ...

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46.
Sustainable service / Adi Wolfson. by Series: Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD9980.5, ...

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47.
Surprise! : The secret to customer loyalty in the service sector / Vincent P. Magnini. by Series: 2014 digital library | Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.]
Other title:
  • Secret to customer loyalty in the service sector.
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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48.
A stakeholder approach to issues management / Robert Boutilier. by Series: Strategic management collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher number:
  • 2 BEP
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [2012]Copyright date: �2012
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD59.5, ...

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49.
Service thinking : the seven principles to discover innovative opportunities / Hunter Hastings and Jeff Saperstein. by Series: 2013 digital library | Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD9980.5, ...

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50.
Service mining : framework and application / Wei-Lun Chang. by Series: 2013 digital library | Quantitative approaches to decision making collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2014.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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51.
Service innovation / Anders Gustafsson, Per Kristensson, Gary R. Schirr, and Lars Witell. by Series: Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HD9980.5, ...

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52.
Service excellence in organizations.. Volume II : eight key steps to follow and achieve it / Fiona Urquhart. by Series: Service systems and innovations in business and society collections
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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53.
Service excellence in organizations : eight key steps to follow and achieve it. Volume I / Fiona Urquhart. by Series: Service systems and innovations in business and society collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2019.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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54.
Service excellence : creating customer experiences that build relationships / Ruth N. Bolton. by Series: Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ...

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55.
Selling, the new norm : dynamic new methods for a competitive and changing world / Drew Stevens. by Series: Selling and sales force management collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5438.25, ...

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56.
Sales technology : making the most of your investment / Nikolaos G. Panagopoulos. by Series: Selling and sales force management collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher number:
  • 1 BEP
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2010.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5438.35, ...

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57.
Sales ethics : how to sell effectively while doing the right thing / Alice Alessandri and Alberto Aleo. by Series: Giving voice to values on business ethics and corporate social responsibility collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5387, ...

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58.
RFID for the supply chain and operations professional / Pamela Zelbst and Victor Sower. by Series: Supply and operations management collection
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher number:
  • 2 BEP
Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [2012]Copyright date: �2012
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: TK6570.I34, ...

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59.
RFID for the supply chain and operations professional / Pamela J. Zelbst and Victor E. Sower. by Series: Supply and operations management collection
Edition: Second edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.]
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: TK6570.I34, ...

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60.
RFID for the supply chain and operations professional / Pamela J. Zelbst and Victor E. Sower. by Series: Supply and operations management collection
Edition: Third edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.]
Other title:
  • Radio-frequency identification for the supply chain and operations professional
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (2)Call number: TK6570.I34, ...

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