Virtual EI.

Includes bibliographies and index.

WFH Is Corroding Our Trust in Each Other : Rebuild and maintain relationships-with and among your employees / by Mark Mortensen and Heidi K. Gardner -- What Psychological Safety Looks Like in a Hybrid Workplace : Create an environment where people share aspects of their personal lives that are relevant to their work / by Amy C. Edmondson and Mark Mortensen -- Write Down Your Team's Unwritten Rules : It's OK to... document things like what your work styles are and how you'll communicate / by Liz Fosslien and Mollie West Duffy -- The Endless Digital Workday : Stay connected when you're always on, even if you're not always on together / by Arjun Narayan, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers -- Find Your Focus and Stop Zoning Out in Zoom Meetings : Tune in / by Sarah Gershman -- Elevate Your Presence in a Virtual Meeting : It takes more than a ring light / by Joel Schwartzberg -- Make Time for Small Talk in Your Virtual Meetings : A bit of banter makes a big difference / by Bob Frisch and Cary Greene -- Yes, Virtual Presenting Is Weird : Read the Zoom / by Sarah Gershman -- 5 Ways to Reduce Rudeness in the Remote Workplace : Hiding behind a keyboard is no excuse for slights, snubs, and other incivilities / by Dana Kabat-Farr and Rémi Labelle-Deraspe -- Stay Mindful When You're Working Remotely : Don't just be online-be present / by Alyson Meister and Amanda Sinclair.

"Just because a global pandemic forced us all to log more hours in virtual meetings and engage in more Slack conversations doesn't mean we're good at them. We've all endured the uncertainty of knowing who should talk first when several of us start at once. Or logging in to a call with a full mosaic of faces but no one speaking. How do you allow folks to dissent or share a hard perspective? If someone appears confused, do you call them on it or message them privately? And if we found those scenarios challenging when we were all remote, how can we manage our teams and facilitate effective meetings when some of us are on-site and some are on-screen? How do we navigate a hybrid workforce? How do we build relationships and trust when some colleagues share a long history and others have never laid eyes on one another in real life? This book explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. With the latest psychological research and practical advice from leading experts, you'll learn how to make everyone feel heard, draw everyone's voice into the conversation, and make real connections-whether your people are in a conference room or a breakout room"--

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