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Thinking for a living how to get better performance and results from knowledge workers / Thomas H. Davenport.

By: Material type: TextTextPublication details: Boston, Mass. : Harvard Business School Press, (c)2005.Description: 1 online resource (ix, 226 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781422166468
Subject(s): Genre/Form: LOC classification:
  • HD8039 .T456 2005
Online resources: Available additional physical forms:
Contents:
How knowledge workers differ, and the difference it makes -- Interventions, measures, and experiments in knowledge work -- Knowledge work processes -- Organizational technology for knowledge workers -- Getting personal : developing individual knowledge worker capabilities -- Investing in knowledge workers' networks and learning -- The physical work environment and knowledge worker performance -- Managing knowledge workers.
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Includes bibliographies and index.

What's a knowledge worker, anyway? -- How knowledge workers differ, and the difference it makes -- Interventions, measures, and experiments in knowledge work -- Knowledge work processes -- Organizational technology for knowledge workers -- Getting personal : developing individual knowledge worker capabilities -- Investing in knowledge workers' networks and learning -- The physical work environment and knowledge worker performance -- Managing knowledge workers.

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