Thinking for a living how to get better performance and results from knowledge workers /

Davenport, Thomas H., 1954-

Thinking for a living how to get better performance and results from knowledge workers / Thomas H. Davenport. - Boston, Mass. : Harvard Business School Press, (c)2005. - 1 online resource (ix, 226 pages) : illustrations.

Includes bibliographies and index.

What's a knowledge worker, anyway? -- How knowledge workers differ, and the difference it makes -- Interventions, measures, and experiments in knowledge work -- Knowledge work processes -- Organizational technology for knowledge workers -- Getting personal : developing individual knowledge worker capabilities -- Investing in knowledge workers' networks and learning -- The physical work environment and knowledge worker performance -- Managing knowledge workers.



9781422166468


Knowledge workers.
Knowledge management.
Intellectual capital.


Electronic Books.

HD8039 / .T456 2005