Winning with people : discover the people principles that work for you every time / John C. Maxwell. [print]

Includes bibliographical references.

Acknowledgments -- Introduction -- [part 1.. The readiness question : are we prepared for relationships? The lens principle : who we are determines how we see others The mirror principle : the first person we must examine is ourselves The pain principle : hurting people hurt people and are easily hurt by them The hammer principle : never use a hammer to swat a fly off someone's head The elevator principle : we can lift people up or take people down in our relationships -- [part 2.. The connection question : are we willing to focus on others? The big picture principle : the entire population of the world with one minor exception is composed of others The exchange principle : instead of putting others in their place, we must put ourselves in their place The learning principle : each person we meet has the potential to teach us something The charisma principle : people are interested in the person who is interested in them The number 10 principle : believing the best in people usually brings the best out of people The confrontation principle : caring for people should precede confronting people -- [part 3.. The trust question-can we build mutual trust? The bedrock principle : trust is the foundation of any relationship The situation principle : never let the situation mean more than the relationship The Bob principle : when Bob has a problem with everyone, Bob is usually the problem The approachability principle : being at ease with ourselves helps others be at ease with us The foxhole principle : when preparing for battle, dig a hole big enough for a friend.

[part 4.. The investment question are we willing to invest in others? The gardening principle : all relationships need cultivation The 101 percent principle : find the 1 percent we agree on and give it 100 percent of our effort The patience principle : the journey with others is slower than the journey alone The celebration principle : the true test of relationships is not only how loyal we are when friends fail, but how thrilled we are when they succeed The high road principle : we go to a higher level when we treat others better than they treat us -- [part 5.. The synergy question can we create a win-win relationship? The boomerang principle : when we help others, we help ourselves The friendship principle : all things being equal, people will work with people they like; all things not being equal, they still will The partnership principle : working together increases the odds of winning together The satisfaction principle : in great relationships, the joy of being together is enough Final review of the people principles for Winning with People Notes About the author.

Tools to improve your existing relationships as well as begin new ones.

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