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Hard sell : work and resistance in retail chains / Peter Ikeler.

By: Material type: TextTextPublication details: London : ILR Press, an imprint of Cornell University Press, (c)2016.Description: 1 online resource (222 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781501706080
Subject(s): Genre/Form: LOC classification:
  • HF5429 .H373 2016
Online resources: Available additional physical forms:
Contents:
The making of big-box retail -- The not-so-hidden abode: work organization at Macy's and Target -- Carrots, sticks, and workers: the relations of employment -- Toward a regime of contingent control -- Class consciousness on the sales floor? -- The promise of service worker organizing -- A note on class consciousness.
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Includes bibliographies and index.

From union renewal to the service labor process -- The making of big-box retail -- The not-so-hidden abode: work organization at Macy's and Target -- Carrots, sticks, and workers: the relations of employment -- Toward a regime of contingent control -- Class consciousness on the sales floor? -- The promise of service worker organizing -- A note on class consciousness.

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