Hard sell : work and resistance in retail chains /
Ikeler, Peter,
Hard sell : work and resistance in retail chains / Peter Ikeler. - London : ILR Press, an imprint of Cornell University Press, (c)2016. - 1 online resource (222 pages).
Includes bibliographies and index.
From union renewal to the service labor process -- The making of big-box retail -- The not-so-hidden abode: work organization at Macy's and Target -- Carrots, sticks, and workers: the relations of employment -- Toward a regime of contingent control -- Class consciousness on the sales floor? -- The promise of service worker organizing -- A note on class consciousness.
9781501706080
Industrial relations--United States.
Retail trade--Management.--United States
Electronic Books.
HF5429 / .H373 2016
Hard sell : work and resistance in retail chains / Peter Ikeler. - London : ILR Press, an imprint of Cornell University Press, (c)2016. - 1 online resource (222 pages).
Includes bibliographies and index.
From union renewal to the service labor process -- The making of big-box retail -- The not-so-hidden abode: work organization at Macy's and Target -- Carrots, sticks, and workers: the relations of employment -- Toward a regime of contingent control -- Class consciousness on the sales floor? -- The promise of service worker organizing -- A note on class consciousness.
9781501706080
Industrial relations--United States.
Retail trade--Management.--United States
Electronic Books.
HF5429 / .H373 2016