The concise coaching handbook : how to coach yourself and others to get business results / Elizabeth Dickinson. [electronic resource]

Part I. Coaching yourself -- 1. Why cultivating coach-like qualities is important -- 2. Create your contract with your inner coach -- 3. Create your wheel of life -- 4. Use your wheel to identify priorities -- 5. Use your wheel of life to discover what will make the biggest difference -- 6. Use your wheel of life to take action -- 7. Define your success and use smart goals -- 8. Personal accountability system examples -- 9. Messages and exercises to do when you don't follow through -- 10. The bigger picture: taking care of yourself -- Epilogue: coaching yourself -- Preface to part II -- Part II. Coaching others -- 1. Frequently asked questions about coaching others -- 2. Creating presence and attitude -- 3. Using active listening -- 4. Using compelling questions -- 5. Creating action and accountability -- 6. Using encouragement and feedback -- 7. Coaching's place at work -- Epilogue: coaching others -- Appendix -- Additional readings -- Testimonials -- About the author -- Index.

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Many traditional ways of helping, assisting, or managing people result in resistance or inadvertent mismanagement. In turn, this can lead to anxiety and unnecessarily poor performance. While primarily unintended, mismanagement of self or others often results in discouragement even when the intent is to motivate. Utilizing a coach approach to motivating oneself and in managing others circumvents resistance and mismanagement by harnessing a person's inner wisdom and natural inclinations. Its increasing popularity reflects its documented effectiveness in improving employee engagement, commitment, and productivity. Utilizing a "coach approach" with oneself and others enables quicker and more effective progress toward goals. The Concise Coaching Handbook identifies the crucial coaching qualities to adopt with yourself to increase motivation and performance. These include being welcoming, friendly, nonjudgmental, and curious. Through exercises and examples, the author further illustrates how to ask yourself compelling questions, how to create effective actions by constructing SMART goals, and how to hold yourself accountable to your own plans. The author also details how presence and attitude, active listening, compelling questions, setting goals and accountabilities, and encouragement and feedback function in a coaching relationship. Drawing from neuroscience, case studies, and personal experience, the author demonstrates how to use these specific techniques to create more fulfilling relationships and results. The Concise Coaching Handbook ends with three brief case studies of for-profit and nonprofit organizations who have committed to creating a "coaching culture" and the benefits they've received.

Mode of access: World Wide Web.

System requirements: Adobe Acrobat reader.

Title from PDF title page (viewed on July 24, 2018).