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Improving convention center management using business analytics and key performance indicatorsMyles T. McGrane.

By: Material type: TextTextSeries: Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2020.Edition: First editionDescription: 1 online resource (xiv, 163 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781952538056
Other title:
  • Focusing on fundamentals
Subject(s): Genre/Form: LOC classification:
  • HT325 .I477 2020
Online resources: Available additional physical forms:
Contents:
Chapter 2. Sales and marketing -- Chapter 3. Earned (or operating) revenue details -- Chapter 4. Operating expense details -- Chapter 5. KPIs applied: The case of the contradictory KPIs -- Chapter 6. Customer service -- Chapter 7. Security and safety -- Chapter 8. Facility condition, readiness, and capital spending -- Chapter 9. Human resources (HR) -- Chapter 10. Sustainability.
Abstract: Improving convention center management using business analytics and key performance indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult.This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.
List(s) this item appears in: IZZY- duplicates
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Chapter 1. Convention center business fundamentals -- Chapter 2. Sales and marketing -- Chapter 3. Earned (or operating) revenue details -- Chapter 4. Operating expense details -- Chapter 5. KPIs applied: The case of the contradictory KPIs -- Chapter 6. Customer service -- Chapter 7. Security and safety -- Chapter 8. Facility condition, readiness, and capital spending -- Chapter 9. Human resources (HR) -- Chapter 10. Sustainability.

Improving convention center management using business analytics and key performance indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult.This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.

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Description based on PDF viewed 09/14/2020.

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