Improving convention center management using business analytics and key performance indicators. Volume I, Focusing on fundamentals /
McGrane, Myles T.,
Improving convention center management using business analytics and key performance indicators. Volume I, Focusing on fundamentals / Focusing on fundamentals Myles T. McGrane. - First edition. - 1 online resource (xiv, 163 pages) : illustrations - Tourism and hospitality management collection, 2375-9631 . - Tourism and hospitality management collection. .
Chapter 1. Convention center business fundamentals -- Chapter 2. Sales and marketing -- Chapter 3. Earned (or operating) revenue details -- Chapter 4. Operating expense details -- Chapter 5. KPIs applied: The case of the contradictory KPIs -- Chapter 6. Customer service -- Chapter 7. Security and safety -- Chapter 8. Facility condition, readiness, and capital spending -- Chapter 9. Human resources (HR) -- Chapter 10. Sustainability.
Access restricted to authorized users and institutions.
Improving convention center management using business analytics and key performance indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult.This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.
Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.
9781952538056
Convention facilities--Economic aspects.
Congresses and conventions--Economic aspects.
Industrial efficiency.
Convention center (or centre) Convention and Visitor Bureau (CVB) Convention and exhibition center. Vertical market. Key performance indicator (KPI) tradeshow. Occupancy rate. Consumer show. Net square footage. Economic impact. Hotel or hotel occupancy tax. Economic feasibility study. Exclusive contractor. Earned revenue. Social media presence. Soft target. WiFi. License agreement. Deferred maintenance. Labor union grievances. Event organizer. Electric demand charges. Net promoter score (NPS) Workman's compensation fraud. Experience modification rating (EMR) Hotel room nights. Javits Center. IMPLAN.
[genre]
Electronic books.
HT325
Improving convention center management using business analytics and key performance indicators. Volume I, Focusing on fundamentals / Focusing on fundamentals Myles T. McGrane. - First edition. - 1 online resource (xiv, 163 pages) : illustrations - Tourism and hospitality management collection, 2375-9631 . - Tourism and hospitality management collection. .
Chapter 1. Convention center business fundamentals -- Chapter 2. Sales and marketing -- Chapter 3. Earned (or operating) revenue details -- Chapter 4. Operating expense details -- Chapter 5. KPIs applied: The case of the contradictory KPIs -- Chapter 6. Customer service -- Chapter 7. Security and safety -- Chapter 8. Facility condition, readiness, and capital spending -- Chapter 9. Human resources (HR) -- Chapter 10. Sustainability.
Access restricted to authorized users and institutions.
Improving convention center management using business analytics and key performance indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult.This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.
Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.
9781952538056
Convention facilities--Economic aspects.
Congresses and conventions--Economic aspects.
Industrial efficiency.
Convention center (or centre) Convention and Visitor Bureau (CVB) Convention and exhibition center. Vertical market. Key performance indicator (KPI) tradeshow. Occupancy rate. Consumer show. Net square footage. Economic impact. Hotel or hotel occupancy tax. Economic feasibility study. Exclusive contractor. Earned revenue. Social media presence. Soft target. WiFi. License agreement. Deferred maintenance. Labor union grievances. Event organizer. Electric demand charges. Net promoter score (NPS) Workman's compensation fraud. Experience modification rating (EMR) Hotel room nights. Javits Center. IMPLAN.
[genre]
Electronic books.
HT325