The coming age of robots : implications for consumer behavior and marketing strategy / George Pettinico, PhD, George R. Milne, PhD.
Material type: TextSeries: Marketing collectionPublisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2020.]Edition: First editionDescription: 1 online resource (xiii, 177 pages) : illustrations (some color)Content type:- text
- computer
- online resource
- 9781951527693
- TJ211
- COPYRIGHT NOT covered - Click this link to request copyright permission: https://lib.ciu.edu/copyright-request-form
Item type | Current library | Collection | Call number | URL | Status | Date due | Barcode | |
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Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) | G. Allen Fleece Library ONLINE | TJ211 (Browse shelf(Opens below)) | Link to resource | Available | BEP9781951527693 | |||
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) | G. Allen Fleece Library | Non-fiction | TJ211 (Browse shelf(Opens below)) | Link to resource | Available | 9781951527693 |
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Chapter 1. The dawning robot revolution -- Chapter 2. Robot exposure: in the media and In our midst -- Chapter 3. Hopes and fears about the robot future -- Chapter 4. Acceptable robot roles: at home, in the community, at the store -- Chapter 5. Take two robots and call me in the morning:robots in health care -- Chapter 6. Reaction to robot design: cute, creepy, and everything in between -- Chapter 7. Human-robot interactions: will you become BFFs with a robot? -- Chapter 8. Robot manufacturers: profiles and plans -- Chapter 9. A brave new robot world: implications fo rthe marketplace -- Appendix A. Studies conducted by authors -- Appendix B. Sources for current robot capabilities.
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This book describes what we can expect in terms of robot advances over the next two decades, particularly in the area of human-interactive robots. We provide an in-depth look at how American consumers will react to this dramatic social, economic, and marketplace revolution.Our insights come from national surveys we conducted with over 2,700 Americans, as well as a thorough review of existing academic research and expert predictions. We provide suggestions for acceptable robot roles, robot design, and the optimal marketplace approaches to successful human-robot interactions and, yes, even successful human-robot bonding. This book provides valuable insights for robot manufacturers, companies considering using robots in consumer-facing roles and for consumers themselves who will be increasingly interacting with robots in their everyday lives. If you want to understand our future, you need to understand robots.
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