Business engineering and service design. Volume I / Óscar Barros.

By:

Barros, Óscar []

Material type: Text

TextSeries: Service systems and innovations in business and society collectionPublisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2017.]Edition: Second editionDescription: 1 online resource (xviii, 269 pages) : illustrationsContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781631575693

Subject(s):

Genre/Form:

[genre]

Additional physical formats: Print version:: No titleLOC classification:

HD31.2

Online resources:

Click here to access online

Available additional physical forms:

Contents:

1. Introduction -- 2. Review of relevant work -- 3. Disciplines integrated in the design approach -- 4. Design framework for intelligent enterprise -- 5. Design of service offerings: methodology and cases -- 6. Conclusions -- Notes -- References -- Index.

Abstract: This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. The book provides the foundations of Business Engineering, reviews the several disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed real application cases, including very impressive results in private and public situations.

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Item type	Current library	Collection	Call number	URL	Status	Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		HD31.2 (Browse shelf(Opens below))	Link to resource	Available	BEP11282895
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library	Non-fiction	HD31.2 (Browse shelf(Opens below))	Link to resource	Available	11282895
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		HD (Browse shelf(Opens below))	Link to resource	Available
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		HD (Browse shelf(Opens below))	Link to resource	Available
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		HD (Browse shelf(Opens below))	Link to resource	Available
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		HD (Browse shelf(Opens below))	Link to resource	Available

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This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. The book provides the foundations of Business Engineering, reviews the several disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed real application cases, including very impressive results in private and public situations.

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