Business engineering and service designÓscar Barros.

By:

Barros, Óscar [Author]

Material type: Text

TextSeries: Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2017.Edition: Second editionDescription: 1 online resource (xviii, 269 pages) : illustrationsContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781631575693

Subject(s):

LOC classification:

HD .B875 2017

Online resources:

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Contents:

2. Review of relevant work -- 3. Disciplines integrated in the design approach -- 4. Design framework for intelligent enterprise -- 5. Design of service offerings: methodology and cases -- 6. Conclusions -- Notes -- References -- Index.

Abstract: This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. The book provides the foundations of Business Engineering, reviews the several disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed real application cases, including very impressive results in private and public situations.

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Previous	HD The business design cube : converging markets, society, and customer values to grow firms competitive in business /	HD The business design cube : converging markets, society, and customer values to grow firms competitive in business /	HD Business engineering and service designÓscar Barros.	HD Business engineering and service designÓscar Barros.	HD Business engineering and service designÓscar Barros.	HD Business engineering and service designÓscar Barros.	HD Business goes virtual realizing the value of collaboration, social and virtual strategies /	Next

1. Introduction -- 2. Review of relevant work -- 3. Disciplines integrated in the design approach -- 4. Design framework for intelligent enterprise -- 5. Design of service offerings: methodology and cases -- 6. Conclusions -- Notes -- References -- Index.

This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. The book provides the foundations of Business Engineering, reviews the several disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed real application cases, including very impressive results in private and public situations.