Business engineering and service design with applications for health care institutions / Óscar Barros.

By:

Barros, Óscar []

Material type: Text

TextSeries: 2013 digital library | Service systems and innovations in business and society collectionPublisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2013.]Edition: First editionDescription: 1 online resource (xviii, 269 pages) : illustrationsContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781606496275

Subject(s):

Genre/Form:

[genre]

Additional physical formats: Print version:: No titleLOC classification:

RA971

Online resources:

Click here to access online

Available additional physical forms:

Contents:

1. Introduction -- 2. Relevant work and disciplines for this book -- 3. Patterns for design -- 4. Design of service offerings -- 5. Service design in health care institutions -- 6. Conclusions.

Abstract: This book presents an innovative approach to business design known as Business Engineering, and its application to service offerings design in general and health services in particular.

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		RA971 (Browse shelf(Opens below))	Link to resource	Available	BEP10778270
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library	Non-fiction	RA971 (Browse shelf(Opens below))	Link to resource	Available	10778270
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		RA (Browse shelf(Opens below))	Link to resource	Available
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		RA (Browse shelf(Opens below))	Link to resource	Available
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		RA (Browse shelf(Opens below))	Link to resource	Available
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		RA (Browse shelf(Opens below))	Link to resource	Available

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Previous	RA395.I5 Global public health policies : case studies from India on planning and implementation /	RA399.A1 Quality management in a lean health care environment /	RA785 The resilience advantage : stop managing stress and find your resilience /	RA971 Business engineering and service design with applications for health care institutions /	RA971 Improving health care management at the top : how balanced boardrooms can lead to organizational success /	RA971 Integrated delivery : innovating leadership for outstanding healthcare outcomes /	RA971 Lean thinking for emerging healthcare leaders : how to develop yourself and implement process improvements /	Next

Part of: 2013 digital library.

1. Introduction -- 2. Relevant work and disciplines for this book -- 3. Patterns for design -- 4. Design of service offerings -- 5. Service design in health care institutions -- 6. Conclusions.

Access restricted to authorized users and institutions.

This book presents an innovative approach to business design known as Business Engineering, and its application to service offerings design in general and health services in particular.

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Mode of access: World Wide Web.

System requirements: Adobe Acrobat reader.

Title from PDF title page (viewed on October 25, 2013).

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