Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs, Texas A&M University. [print]

Includes bibliographies and index.

A need for more crisis management knowledge -- Risk as the foundation for crisis management and crisis communication -- The crisis mitigation process : building crisis resistant organizations -- Crisis preparing: Part I -- Crisis preparing: Part II -- Recognizing crises -- Crisis responding -- Postcrisis concerns -- Epilogue -- Appendix: possible case studies.

"Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making.-- Amazon.

APA - CHECK FORMATING BEFORE USE Coombs, T. (2019). Ongoing Crisis Communication: Planning, Managing, and Responding (5th ed.). SAGE Publications, Inc.

COPYRIGHT: covered - CIU has obtained rights for you to copy and share this title in electronic or print format with students, faculty, and staff.

W. Timothy Coombs (PhD Purdue University in Public Affairs and Issues Management) is the George T and Glady H Abell Professor in Liberal Arts in Department of Communication at Texas A&M University. His primary areas of research are crisis communication and CSR including the award-winning book Ongoing Crisis Communication. He is the current editor for Corporation Communication: An International Journal. His research has appeared in Management Communication Quarterly, Public Relations Review, Corporate Reputation Review, Journal of Public Relations Research, Journal of Communication Management, Business Horizons, and the Journal of Business Communication.