MARC details
| 000 -LEADER |
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| fixed length control field |
03851nam a2200697 i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
9781953349637 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
BEP |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20241023114927.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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| fixed length control field |
m eo d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
cr cn |||m|||a |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
190417s2021 nyua fob 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781953349637 |
| Qualifying information |
|
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)1231522701 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(CaBNVSL)slc00001026 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
CaBNVSL |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
CaBNVSL |
| Modifying agency |
CaBNVSL |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HD62.15 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Diele, Joseph, |
| Relator term |
|
| 245 10 - TITLE STATEMENT |
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| Title |
Sustainable quality / |
| Statement of responsibility, etc. |
Joseph Diele. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
First edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
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| Place of production, publication, distribution, manufacture |
New York, New York (222 East 46th Street, New York, NY 10017) : |
| Name of producer, publisher, distributor, manufacturer |
Business Expert Press, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[(c)2021.] |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource (xii, 180 pages) : |
| Other physical details |
illustrations (some color) |
| 336 ## - CONTENT TYPE |
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| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
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| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
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| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS |
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| File type |
data file |
| Source |
rda |
| 490 1# - SERIES STATEMENT |
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| Series statement |
Supply and operations management collection, |
| ISBN |
2156-8200 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
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| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Chapter 1. Introduction -- |
| Title |
Chapter 2. Quality models and methods -- |
| -- |
Chapter 3. The new model -- |
| -- |
Chapter 4 Functional quality -- |
| -- |
Chapter 5. Leadership -- |
| -- |
Chapter 6. Customer focus -- |
| -- |
Chapter 7. Process focus -- |
| -- |
Chapter 8. Data-based decision making -- |
| -- |
Chapter 9. Employee focus -- |
| -- |
Chapter 10. Team focus -- |
| -- |
Chapter 11. Reward and recognition -- |
| -- |
Chapter 12. Continuous improvement . |
| 506 ## - RESTRICTIONS ON ACCESS NOTE |
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| Terms governing access |
Access restricted to authorized users and institutions. |
| 520 3# - SUMMARY, ETC. |
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| Summary, etc. |
Today, the concept of using quality as a competitive advantage has been diminished or even lost completely. It is not that there is a lack of quality improvement models, as there are many available. While each has had success, no one model that taken hold as the model. Why do improvement efforts seem to fizzle out? Why are they not sustainable? Something has been missing from the strategy, planning, and implementation of these quality efforts. That missing ingredient has been culture. This book provides the strategy, tools, and methods needed for sustainable quality. The book is based on a new quality model and explains why a positive culture is a prerequisite to sustainable quality improvement. Excellence is achieved through people, and it is this people-centric approach that should be the basis for success. By building a foundation based on inclusion, positive culture, and strong leadership, great achievements are possible. This inside-out approach creates a strong internal community which can be the catalyst for embracing change and sustainable improvement. |
| 530 ## - COPYRIGHT INFORMATION: |
|---|
| COPYRIGHT INFORMATION |
COPYRIGHT NOT covered - Click this link to request copyright permission: |
| Uniform Resource Identifier |
<a href="b">b</a> |
| 530 ## - COPYRIGHT INFORMATION: |
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| COPYRIGHT INFORMATION |
|
| 538 ## - SYSTEM DETAILS NOTE |
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| System details note |
Mode of access: World Wide Web. |
| 538 ## - SYSTEM DETAILS NOTE |
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| System details note |
System requirements: Adobe Acrobat reader. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
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| Source of description note |
Description based on PDF viewed 01/14/2021. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Total quality management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Quality of products. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Organizational effectiveness. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Quality. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Sustainable quality. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Leadership. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Culture. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Cost of quality. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Continuous improvement. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Functional quality. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
TQM |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Change management. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Quality strategy. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Profitability. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Process. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Data analysis. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Data-based decisions. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Teams. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
New Quality model. |
| 655 #0 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
[genre] |
| 655 #0 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
Electronic books. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
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| Relationship information |
Print version: |
| International Standard Book Number |
9781953349620 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
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| Uniform title |
Supply and operations management collection. |
| International Standard Serial Number |
2156-8200 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0001055.html">https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0001055.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Library of Congress Classification |
| Usage before 2021-2022 |
CIU |
| Koha item type |
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) |
| VENDOR |
Business Expert Press |
| LOCATION |
ONLINE |
| Barecode |
BEP9781953349637 |
| 902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
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| c |
1 |
| d |
Cynthia Snell |