Communication As Social Theory The Social Side of Knowledge Management.

Description based upon print version of record.

Includes bibliographies and index.

Cover -- COMMUNICATION AS SOCIAL THEORY -- COMMUNICATION AS SOCIAL THEORY: The Social Side of Knowledge Management -- Copyright -- CONTENTS -- FOREWORD -- 1. Rudiments of a Social Theory at Micro-Level Based on Communication -- Introduction -- Description of Model -- What Are Significant Symbols? -- Case Letter: 'Model power' -- Micro-Behaviours -- Case Letter: Micro-Behaviours -- Minimal Rules -- Case Letter: Punctuation -- Conclusion -- 2. Our Fundamental Experiences -- Introduction -- Case Letter: Fundamental Experiences -- Fundamental Experiences, Depth of Experience and Identity

Case Letter: What Is a Social System? -- Relationships -- Case Letter: Identity -- The Other(s) -- Framing -- Case Letter: An Absence of Information May Also Constitute Meaning -- Change -- Case Letter: The Abstraction Levels of Communication -- Development and Change -- Change and Perspective -- Boundaries -- Case Letter: The Context and Meta-context Are Only Relevant if They Can Be Interpreted as Messages -- Trust -- Case Letter: Trust in Systems -- Conclusion -- 3. Identity: System -- External World Distinction -- Introduction -- Distinctions, Differences and Changes -- Case Letter

Identity Is Never a Constant -- The Reversible and the Irreversible -- Case Letter: Communication Tools -- The System-Internal Differentiation -- Case Letter: Recursivity and Differences -- Differentiation and Contextual Competence -- Case Letter: Feedback, Threshold Value and Time-Lag -- Conclusion -- 4. Relationships -- Introduction -- Significant Symbols -- Case Letter: Information, Significant Symbols, Category Errors and Paradoxes -- Context Markers -- Case Letter: Deep Relationships -- Relational Norms -- Case Letter: Basic Types of Relationships -- The Role of Morality in Relationships

Case Letter: Critical Threshold Value -- Fundamental Experiences and Morality -- Case Letter: The Goal Does Not Justify the Means -- Right and Wrong Actions -- The System of Relationships as Systemic Connections -- Case Letter: Asking the Right Question -- Strength in Social Relationships -- Case Letter: The Communication System -- The Absence of Information Can Provide a Clear and Unambiguous Message -- Case Letter: Differences Create Action in Communication -- Communicative Co-creation -- Case Letter: Cognitively Open Systems -- Connection Processes -- Case Letter: Normatively Closed Systems

Aspect-oriented Communication Is Different from Fragmented Information -- Case Letter: 'Aspect-seeing' and Communication -- Conclusion -- 5. Ideas -- Introduction -- Our Ideas Are Bound by the Anchor of History -- Case Letter: Ideas, Chance (Random Elements), Hidden Knowledge and Innovation -- Ideas and Information -- Case Letter: Expectations and Values Can Influence Our Actions -- Tacit Ideas and Meaning -- Case Letter: Meta-communication -- Conclusion -- 6. Understanding of Context -- Introduction -- Part vs Whole -- Case Letter: A Message -- The Problem of the Parts vs the Whole

Case Letter: Critical Thresholds and Patterns.

Communication as Social Theory: The Social Side of Knowledge Management develops a social theory at micro level, with communication as the essential social mechanism within the theory. From leadership expert Johannessen, this book examines how we can advance communication as social theory.

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