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Measuring customer service effectiveness /Sarah Cook.

By: Material type: TextTextPublication details: London ; New York : Routledge, (c)2016.Description: 1 online resource : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781351919012
Subject(s): Genre/Form: LOC classification:
  • HF5415 .M437 2016
Online resources: Available additional physical forms:
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) G. Allen Fleece Library ONLINE Non-fiction HF5415.5 (Browse shelf(Opens below)) Link to resource Available ocn987910741

First published 2004 by Ashgate.

Includes bibliographies and index.

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