000 04159cam a22004338i 4500
001 on1289615317
003 OCoLC
005 20240726105216.0
008 211207s2022 mau o 001 0 eng
010 _a2021058593
040 _aDLC
_beng
_erda
_cDLC
_dOCLCF
_dOCLCO
_dORMDA
_dNT
020 _a9781647823306
_q((electronic)l(electronic)ctronic)
042 _apcc
050 0 0 _aBF576
_b.V578 2022
049 _aMAIN
245 1 0 _aVirtual EI.
246 3 _aVirtual emotional intelligence
260 _aBoston, Massachusetts :
_bHarvard Business Review Press,
_c(c)2022.
300 _a1 online resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _adata file
_2rda
490 1 _aHBR emotional intelligence series
504 _a2
505 0 0 _tWFH Is Corroding Our Trust in Each Other : Rebuild and maintain relationships-with and among your employees /
_rby Mark Mortensen and Heidi K. Gardner --
_tWhat Psychological Safety Looks Like in a Hybrid Workplace : Create an environment where people share aspects of their personal lives that are relevant to their work /
_rby Amy C. Edmondson and Mark Mortensen --
_tWrite Down Your Team's Unwritten Rules : It's OK to... document things like what your work styles are and how you'll communicate /
_rby Liz Fosslien and Mollie West Duffy --
_tThe Endless Digital Workday : Stay connected when you're always on, even if you're not always on together /
_rby Arjun Narayan, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers --
_tFind Your Focus and Stop Zoning Out in Zoom Meetings : Tune in /
_rby Sarah Gershman --
_tElevate Your Presence in a Virtual Meeting : It takes more than a ring light /
_rby Joel Schwartzberg --
_tMake Time for Small Talk in Your Virtual Meetings : A bit of banter makes a big difference /
_rby Bob Frisch and Cary Greene --
_tYes, Virtual Presenting Is Weird : Read the Zoom /
_rby Sarah Gershman --
_t5 Ways to Reduce Rudeness in the Remote Workplace : Hiding behind a keyboard is no excuse for slights, snubs, and other incivilities /
_rby Dana Kabat-Farr and RĂ©mi Labelle-Deraspe --
_tStay Mindful When You're Working Remotely : Don't just be online-be present /
_rby Alyson Meister and Amanda Sinclair.
520 0 _a"Just because a global pandemic forced us all to log more hours in virtual meetings and engage in more Slack conversations doesn't mean we're good at them. We've all endured the uncertainty of knowing who should talk first when several of us start at once. Or logging in to a call with a full mosaic of faces but no one speaking. How do you allow folks to dissent or share a hard perspective? If someone appears confused, do you call them on it or message them privately? And if we found those scenarios challenging when we were all remote, how can we manage our teams and facilitate effective meetings when some of us are on-site and some are on-screen? How do we navigate a hybrid workforce? How do we build relationships and trust when some colleagues share a long history and others have never laid eyes on one another in real life? This book explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. With the latest psychological research and practical advice from leading experts, you'll learn how to make everyone feel heard, draw everyone's voice into the conversation, and make real connections-whether your people are in a conference room or a breakout room"--
_cProvided by publisher.
530 _a2
_ub
650 0 _aEmotional intelligence.
650 0 _aVirtual work.
650 0 _aTelecommuting.
650 0 _aWork environment
_xPsychological aspects.
650 0 _aVirtual work teams.
655 1 _aElectronic Books.
856 4 0 _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2968518&site=eds-live&custid=s3260518
_zClick to access digital title | log in using your CIU ID number and my.ciu.edu password
942 _cOB
_D
_eEB
_hBF
_m2022
_QOL
_R
_x
_8NFIC
_2LOC
994 _a92
_bNT
999 _c92665
_d92665
902 _a1
_bCynthia Snell
_c1
_dCynthia Snell