| 000 | 01654nam a2200361Ki 4500 | ||
|---|---|---|---|
| 001 | ocn865508373 | ||
| 003 | OCoLC | ||
| 005 | 20240726105207.0 | ||
| 008 | 131217s2012 maua ob 001 0 eng d | ||
| 040 |
_aNT _beng _erda _epn _cNT |
||
| 020 |
_a9781422184004 _q((electronic)l(electronic)ctronic)l((electronic)l(electronic)ctronic)ctronic bk. |
||
| 050 | 0 | 4 |
_aHF5415 _b.H533 2012 |
| 049 | _aNTA | ||
| 100 | 1 |
_aLee, William G. _e1 |
|
| 245 | 1 | 0 |
_aThe hidden wealth of customers : _brealizing the untapped value of your most important asset / _cBill Lee. |
| 260 |
_aBoston, Mass. : _bHarvard Business Review Press, _c(c)2012. |
||
| 300 |
_a1 online resource (222 pages) : _billustrations. |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
||
| 338 |
_aonline resource _bcr _2rdacarrier |
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| 347 |
_adata file _2rda |
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| 504 | _a2 | ||
| 505 | 0 | 0 |
_aThe coming customer revolution -- _tReturn on relationship -- _tThe most powerful sales force -- _tThe new marketing machine -- _tHarnessing the Internet -- _tBuilding customer communities in a networked world -- _tCustomer-enhanced strategy: -- _tThe most innovative designers. |
| 530 |
_a2 _ub |
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| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer loyalty. | |
| 650 | 0 | _aConsumer behavior. | |
| 655 | 1 | _aElectronic Books. | |
| 856 | 4 | 0 |
_uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=675181&site=eds-live&custid=s3260518 _zClick to access digital title | log in using your CIU ID number and my.ciu.edu password |
| 942 |
_cOB _D _eEB _hHF. _m2012 _QOL _R _x _8NFIC _2LOC |
||
| 994 |
_a02 _bNT |
||
| 999 |
_c92171 _d92171 |
||
| 902 |
_a1 _bCynthia Snell _c1 _dCynthia Snell |
||