000			03679nam a2200385Ki 4500
001			ocn865508266
003			OCoLC
005			20240726105203.0
008			131217s2012 maua ob 000 0 eng d
040			_aNT _beng _erda _epn _cNT
020			_a9781422142264 _q((electronic)l(electronic)ctronic)l((electronic)l(electronic)ctronic)ctronic bk.
050	0	4	_aHD58 _b.B496 2012
049			_aNTA
100	1		_aHope, Jeremy. _e1
245	1	0	_aBeyond performance management : _bwhy, when, and how to use 40 tools and best practices for superior business performance / _cJeremy Hope and Steve Player.
260			_aBoston, Mass. : _bHarvard Business Review Press, _c(c)2012.
300			_a1 online resource (viii, 387 pages) : _billustrations.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_adata file _2rda
504			_a1
505	0	0	_aStrategic planning -- _tMission statements -- _tStrategic planning -- _tStretch goals -- _tBalanced scorecard -- _tDynamic resource management -- _tEnterprise risk management -- _tKnowledge management -- _tBenchmarking -- _tSustainability -- _tShareholder and customer value -- _tIntangible assets -- _tEconomic value added -- _tKey value drivers -- _tRevenue growth analysis -- _tCustomer value proposition -- _tCustomer relationship management -- _tStrategic and profitable customers -- _tLoyalty management -- _tLean cost management -- _tTotal quality management -- _tActivity based costing -- _tBusiness process reengineering -- _tLean manufacturing -- _tLean services -- _tSix Sigma -- _tTarget costing -- _tLean accounting -- _tShared service centers -- _tOutsourcing and offshoring -- _tInvestment (portfolio) management -- _tExpense management -- _tPerformance measurement -- _tEnterprise resource planning systems -- _tBusiness intelligence -- _tKey performance indicators -- _tRolling forecasts -- _tBusiness analytics -- _tBest practice reporting -- _tOpen book management -- _tPerformance evaluation -- _tPerformance appraisals -- _tRecognition and rewards -- _tExecutive compensation -- _tProfit sharing.
520	0		_aIn Beyond Performance Management, Jeremy Hope and Steve Player offer answers, critically reviewing forty well-known management tools and practices--from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. Hope and Player help you select the right frameworks and approaches based on your organization;'s needs, then offer guidance on implementing each one and extracting its maximum value. For each of the forty tools and practices they review, the authors explain: the nature and effectiveness of the tool or practice, its potential to improve your company's performance; the actions required to maximize the tool's potential, and resources you can use to dig deeper into each practice. WIth its rigorous analysis and solid, practical advice, Beyond Performance Management helps tune out the background noise about performance management tools so you can select the ones your company actually needs.
530			_a2 _ub
650		0	_aOrganizational effectiveness _xMeasurement.
650		0	_aPerformance _xManagement.
650		0	_aTotal quality management.
655		1	_aElectronic Books.
700	1		_aPlayer, Steve, _d1958-
856	4	0	_uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=674866&site=eds-live&custid=s3260518 _zClick to access digital title | log in using your CIU ID number and my.ciu.edu password
942			_cOB _D _eEB _hHD. _m2012 _QOL _R _x _8NFIC _2LOC
994			_a02 _bNT
999			_c91955 _d91955
902			_a1 _bCynthia Snell _c1 _dCynthia Snell