000			04941cam a2200433Ii 4500
001			ocn969642903
005			20240726104904.0
008			170121s2017 flua ob 001 0 eng d
040			_aEBLCP _beng _erda _epn _cEBLCP _dTEFOD _dOCLCQ _dMERUC _dYDX _dOCLCO _dOCLCF _dCUX _dOCLCO _dOCLCQ _dAU@ _dOCLCQ _dZCU _dNT _dOCLCO _dVT2 _dDKC _dUSU _dOCLCO _dOCLCQ _dOCLCA _dOCLCQ _dOCLCA _dOCLCQ _dMQY _dLOA _dTEF _dOCLCO _dNT
020			_a9781601385857
020			_a9781601388438 _q((electronic)l(electronic)ctronic)
020			_a9781620233429
029	1		_aAU@ _b000062543311
029	1		_aAU@ _b000066768419
050	0	4	_aR118 _b.H698 2017
100	1		_aCavallaro, Michael J., _e1
245	1	0	_aHow to present negative medical news in a positive light : _ba prescription for health care providers / _cby Michael J. Cavallaro.
260			_aOcala : _bAtlantic Publishing Group, _c(c)2017.
300			_a1 online resource : _billustrations (some color)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_adata file _2rda
504			_a2
505	0	0	_aDynamics of the doctor/patient relationship -- _tEstablishing doctor/patient rapport -- _tPhysician responses to patients -- _tHow to discuss prognosis -- _tHow to support patient decision making -- _tCommunication during conflict -- _tCommunicating with the patients family -- _tEthical issues of communication in palliative care -- _tTransitioning patients to palliative care -- _tHow to handle end-of-life plans and postmortem discussions.
520	0		_aIn a 2009 Gallup poll, 30 percent of Americans surveyed believed that the national health care industry offers less-than-good quality of care for its citizens. But you can change how your patients perceive your own services, starting with how you and your staff deliver sensitive news. With this step-by-step guide, you will learn exactly how to talk to any patient or their family about even the worst of news. Like so many other aspects of the medical field, there is a science behind how to deliver negative news to your patients, and How to Present Negative News in a Positive Light will teach you the best methods of handling delicate and critical situations. Using this book as your guide, you can help nurture the delicate and valuable relationship that everyone in the health care field must form with their patients, even in times of high stress and negative news. Visiting a clinic is stressful enough for your patient, but with this research-backed book, you will learn how to ease the excess worries of your clients. You will learn the psychology behind your patient's state of mind to ensure that any bad news you communicate is tailored effectively for his or her situation. You will learn not to overlook the details that many health care providers might not notice, such as your clinic's environment, atmosphere, and employees, and will see how every detail can impact your patient's comfort. In this detailed book, you will gain knowledge on topics ranging from medical ethics to the legalities of delivering news to a patient's friends and family, as well as how to share this information among your staff. You will learn how to cope with religious or cultural issues that may arise with sensitive medical news, and you will learn how to avoid negative repercussions that could reflect poorly on you and your clinic. With How to Present Negative News in a Positive Light, you will understand how to articulate the best verbal structure possible for any and all bad news, as well as how to project your body language to ensure that a bad diagnosis is delivered in the most positive light possible. Have you ever presented a diagnosis to a patient without giving thought to how your hands were positioned? Were you unaware of your posture and level of eye contact? If you weren't keeping your hands open, your posture tall, and your gaze steady, your patient's reaction may have been worse than it had to be. This book will explain the vast importance of these subtle gestures. You will learn how to avoid saying too much or too little, and learn how to recognize what your patient needs to hear from you immediately following any bad news. Even the worst of news can be presented in an uplifting and positive manner --
530			_a2 _ub
650		0	_aPhysician and patient.
650		0	_aCommunication in medicine.
650		0	_aBad news.
650		0	_aInformed consent (Medical law)
650	1	2	_aPhysician-Patient Relations
650	1	2	_aTruth Disclosure
650	2	2	_aCommunication
655		1	_aElectronic Books.
856	4	0	_uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1808026&site=eds-live&custid=s3260518 _zClick to access digital title | log in using your CIU ID number and my.ciu.edu password
942			_cOB _D _eEB _hR _m2017 _QOL _R _x _8NFIC _2LOC
999			_c81776 _d81776
902			_a1 _bCynthia Snell _c1 _dCynthia Snell