| 000 | 01723cam a2200385Mi 4500 | ||
|---|---|---|---|
| 001 | on1249475069 | ||
| 003 | OCoLC | ||
| 005 | 20240726104828.0 | ||
| 008 | 210501s2021 enk o 001 0 eng d | ||
| 040 |
_aEBLCP _beng _erda _cEBLCP _dYDX _dNT _dOCLCO _dYDX _dUKAHL |
||
| 020 |
_a9781839097102 _q((electronic)l(electronic)ctronic) |
||
| 020 |
_a9781839097126 _q((electronic)l(electronic)ctronic) |
||
| 050 | 0 | 4 |
_aHF5415 _b.C734 2021 |
| 049 | _aMAIN | ||
| 245 | 1 | 0 |
_aCrafting customer experience strategy : _blessons from Asia / _cedited by Sapna Popli, Bikramjit Rishi. |
| 250 | _aFirst edition. | ||
| 300 | _a1 online resource (256 pages) | ||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_acomputer _bc _2rdamedia |
||
| 338 |
_aonline resource _bcr _2rdacarrier |
||
| 347 |
_adata file _2rda |
||
| 504 | _a2 | ||
| 520 | 0 | _aCrafting Customer Experience Strategy: Lessons from Asialooks at how Customer Experience Management can be vital in providing a competitive advantage for businesses. This is essential reading for marketing scholars and practitioners looking for insights into improving their customers' experiences. | |
| 530 |
_a2 _ub |
||
| 650 | 0 |
_aCustomer relations _zAsia. |
|
| 650 | 0 |
_aConsumer satisfaction _zAsia. |
|
| 650 | 0 |
_aRelationship marketing _zAsia. |
|
| 655 | 1 | _aElectronic Books. | |
| 700 | 1 |
_aPopli, Sapna, _e5 |
|
| 700 | 1 |
_aRishi, Bikramjit, _d1978- _e5 |
|
| 856 | 4 | 0 |
_zClick to access digital title | log in using your CIU ID number and my.ciu.edu password. _uhttpss://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2669176&site=eds-live&custid=s3260518 |
| 942 |
_cOB _D _eEB _hHF. _m2021 _QOL _R _x _8NFIC _2LOC |
||
| 994 |
_a92 _bNT |
||
| 999 |
_c79716 _d79716 |
||
| 902 |
_a1 _bCynthia Snell _c1 _dCynthia Snell |
||