000			02884cam a2200385Ii 4500
001			ocn915041468
003			OCoLC
005			20240726104730.0
008			150727s2015 inua ob 001 0 eng d
040			_aCN3GA _beng _epn _erda _cCN3GA _dOCLCO _dEBLCP _dOCLCO _dNT _dOCLCO _dYDXCP _dOCLCF _dOCLCO _dP@U _dOCLCQ _dOCLCO _dOCLCQ _dIDB _dAGLDB _dTEFOD _dJBG _dCCO _dMERUC _dSTF _dZCU _dK6U _dD6H _dOCLCQ _dWRM _dMUO _dRRP _dICG _dINT _dVT2 _dOCLCQ _dWYU _dG3B _dLVT _dTKN _dDEBBG _dOCLCQ _dDKC _dOCLCQ _dUKAHL _dOCLCQ _dVLB _dJSTOR
020			_a9781612493831 _q((electronic)l(electronic)ctronic)
020			_a9781612493848 _q((electronic)l(electronic)ctronic)
050	0	4	_aHD30 _b.M363 2015
049			_aMAIN
100	1		_aTompkins, Phillip K., _e1
245	1	0	_aManaging risk and complexity : _bthrough open communication and teamwork / _cPhillip K. Tompkins.
260			_aWest Lafayette, Indiana : _bPurdue University Press, _c(c)2015.
300			_a1 online resource
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_adata file _2rda
504			_a2
520	0		_aAlong with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations.
505	0	0	_aIntroduction -- _tConcertive control in organizations -- _tA call from the moon : exemplary communication practices at nasa's marshall space flight center -- _tStudies of open communication and teamwork -- _tOperating as a team and checklists : reducing complexity and risks in health care -- _tFighting fires with smart risks -- _tChallenger, columbia, and risk communication -- _tResponses to apollo, challenger, columbia: the decline of the space program -- _tOur homeless neighbors : "at risk" and "risky" to the domiciled -- _tInterorganizational risk communication : the aviation safety reporting system, stop, and safe tell -- _tThe age of participation -- _tConclusion -- _tAcknowledgments -- _tNotes -- _tGlossary -- _tIndex.
530			_a2 _ub
650		0	_aCommunication in management.
650		0	_aTeams in the workplace _xManagement.
650		0	_aRisk management.
655		1	_aElectronic Books.
856	4	0	_uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1030041&site=eds-live&custid=s3260518 _zClick to access digital title | log in using your CIU ID number and my.ciu.edu password
942			_cOB _D _eEB _hHD. _m2015 _QOL _R _x _8NFIC _2LOC
994			_a92 _bNT
999			_c76359 _d76359
902			_a1 _bCynthia Snell _c1 _dCynthia Snell