000 03715cam a2200421 i 4500
001 ocn496956052
003 OCoLC
005 20240726083530.0
008 100723s2011 nyuab b 001 0 eng
010 _a2010030951
016 7 _a015605380
_2Uk
020 _a9780078112065
035 _a(OCoLC)496956052
040 _aDLC
_beng
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049 _aSBIM
050 0 4 _aHF5415.R915.K475 2011
050 0 4 _aHF5415
100 1 _aKerin, Roger A,
_e1
245 1 0 _aMarketing :
_bthe core /
_cRoger A. Kerin, Steven W. Hartley, William Rudelius.
_hPR
250 _aforth edition.
260 _aNew York :
_bMcGraw-Hill/Irwin,
_c(c)2011.
300 _axlix, 500 pages :
_bcolor illustrations, color maps ;
_c28 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _a1 (pages 447-468) and indexes.
505 0 0 _aPART 1: Initiating the marketing process --
_t1. Creating customer relationships and value through marketing --
_t2. Developing successful marketing and organizational strategies --
_t3. Scanning the marketing environment --
_t4. Ethical and social responsibility in marketing --
_tPennsylvaniaRT 2: Understanding buyers and markets --
_t5. Understanding consumer behavior --
_t6. Understanding organizations as customers --
_t7. Understanding and reaching global consumers and markets --
_tPennsylvaniaRT 3: Targeting marketing opportunities --
_t8. Marketing research: From customer insights to actions --
_t9. Market segmentation, targeting, and positioning --
_tPennsylvaniaRT 4: Satisfying marketing opportunities --
_t10. Developing new products and services --
_t11. Managing successful products, services, and brands --
_t12. Pricing products and services --
_t13. Managing marketing channels and supply chains --
_t14. Retailing and wholesaling --
_t15. Integrated marketing communications and direct marketing --
_t16. Advertising, sales promotion, and public relations --
_t17. Personal selling and sales management --
_t18. Implementing interactive and multichannel marketing.
520 2 _aNew coverage of customer relationships, customer values, and social entrepreneurship. New coverage and examples of organizational strategies. Introduction of the GPS revolution and new trends in marketing. Integration of "triple bottom line", "Greenwashing", and new examples of ethics and social responsibility in marketing. New examples of consumer behavior concepts. Updated coverage of sustainable procurement. New emphasis on growth in emerging economies. New coverage of neuromarketing, buy-ology, and measuring social networks. Updated coverage of Zappos and Wendy's segmentation examples, and expanded discussion of perceptual maps. Introduction of open innovation, crowdsourcing, and industrial design. Updated product management and branding examples. New price examples. Channel management and supply chain updates. Introduction of cyber monday and other retailing trends. Introduction of the "Age of engage" in integrated marketing. New advertising and sales promotion examples and content. Updated description of salesperson qualifications. New and updated examples of interactive marketing. New and updated career information.
530 _a2
650 0 _aMarketing.
700 1 _aHartley, Steven William.
700 1 _aRudelius, William.
907 _a.b17103617
_b03-24-15
_c03-24-15
942 _cBK
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_i2018-07-15
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999 _c7591
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902 _a1
_bCynthia Snell
_c1
_dCynthia Snell