000			03851nam a2200697 i 4500
001			9781953349637
003			BEP
005			20241023114927.0
006			m eo d
007			cr cn |||m|||a
008			190417s2021 nyua fob 001 0 eng d
020			_a9781953349637 _qe-book
035			_a(OCoLC)1231522701
035			_a(CaBNVSL)slc00001026
040			_aCaBNVSL _beng _erda _cCaBNVSL _dCaBNVSL
050		4	_aHD62.15
100	1		_aDiele, Joseph, _eauthor.
245	1	0	_aSustainable quality / _cJoseph Diele.
250			_aFirst edition.
264		1	_aNew York, New York (222 East 46th Street, New York, NY 10017) : _bBusiness Expert Press, _c[(c)2021.]
300			_a1 online resource (xii, 180 pages) : _billustrations (some color)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_adata file _2rda
490	1		_aSupply and operations management collection, _x2156-8200
504			_aIncludes bibliographical refererences (pages 171-172) and index.
505	0		_aChapter 1. Introduction -- _tChapter 2. Quality models and methods -- _tChapter 3. The new model -- _tChapter 4 Functional quality -- _tChapter 5. Leadership -- _tChapter 6. Customer focus -- _tChapter 7. Process focus -- _tChapter 8. Data-based decision making -- _tChapter 9. Employee focus -- _tChapter 10. Team focus -- _tChapter 11. Reward and recognition -- _tChapter 12. Continuous improvement .
506			_aAccess restricted to authorized users and institutions.
520	3		_aToday, the concept of using quality as a competitive advantage has been diminished or even lost completely. It is not that there is a lack of quality improvement models, as there are many available. While each has had success, no one model that taken hold as the model. Why do improvement efforts seem to fizzle out? Why are they not sustainable? Something has been missing from the strategy, planning, and implementation of these quality efforts. That missing ingredient has been culture. This book provides the strategy, tools, and methods needed for sustainable quality. The book is based on a new quality model and explains why a positive culture is a prerequisite to sustainable quality improvement. Excellence is achieved through people, and it is this people-centric approach that should be the basis for success. By building a foundation based on inclusion, positive culture, and strong leadership, great achievements are possible. This inside-out approach creates a strong internal community which can be the catalyst for embracing change and sustainable improvement.
530			_a2 _ub
530			_aAlso available in printing.
538			_aMode of access: World Wide Web.
538			_aSystem requirements: Adobe Acrobat reader.
588			_aDescription based on PDF viewed 01/14/2021.
650		0	_aTotal quality management.
650		0	_aQuality of products.
650		0	_aOrganizational effectiveness.
653			_aQuality.
653			_aSustainable quality.
653			_aLeadership.
653			_aCulture.
653			_aCost of quality.
653			_aContinuous improvement.
653			_aFunctional quality.
653			_aTQM
653			_aChange management.
653			_aQuality strategy.
653			_aProfitability.
653			_aProcess.
653			_aData analysis.
653			_aData-based decisions.
653			_aTeams.
653			_aNew Quality model.
655		0	_a[genre]
655		0	_aElectronic books.
776	0	8	_iPrint version: _z9781953349620
830		0	_aSupply and operations management collection. _x2156-8200
856	4	0	_uhttps://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0001055.html
942			_2lcc _bCIU _cOB _eBEP _QOL _zBEP9781953349637
999			_c74342 _d74342
902			_c1 _dCynthia Snell