000 05119nam a2200685 i 4500
001 11250951
003 CaPaEBR
005 20241023114846.0
006 m eo d
007 cr cn |||m|||a
008 160829s2016 nyu foab 001 0 eng d
020 _a9781606498538
_qe-book
035 _a(BEP)4653409
035 _a(OCoLC)957560519
035 _a(CaBNVSL)swl00406803
040 _aCaBNVSL
_beng
_erda
_cCaBNVSL
_dCaBNVSL
050 4 _aHM742
100 1 _aBarnes, Joseph W.,
_eauthor.
245 1 0 _aSocial media ethics made easy :
_bhow to comply with FTC guidelines /
_cJoseph W. Barnes.
250 _aFirst edition.
264 1 _aNew York, New York (222 East 46th Street, New York, NY 10017) :
_bBusiness Expert Press,
_c[(c)2016.]
300 _a1 online resource (xiv, 104 pages)
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _adata file
_2rda
490 1 _aGiving voice to values on business ethics and corporate social responsibility collection,
_x2333-8814
504 _aIncludes bibliographical references (pages 93-99) and index.
505 0 _a1. The social, digital, and mobile landscape --
_t2. Defining social media --
_t3. Defining ethics --
_t4. Why this book is necessary: the evidence --
_t5. Why we need ethics policies and guidelines --
_t6. The Federal Trade Commission steps in --
_t7. How to create a social media policy: what to consider --
_t8. Steps to create a social media ethics policy --
_t9. The legal backlash --
_t10. Emerging/future issues --
_t11. What you can do to make a difference --
_t12. Sample social media ethics policies --
_tReference --
_tIndex.
506 _aAccess restricted to authorized users and institutions.
520 3 _aWhen you go to buy a product online, book travel, or research a service, do you read the customer reviews? Do you count on those reviews to be from real customers? If you said, yes, then you are like most of us. The problem is that today's reviews have been infiltrated with fake reviews and fake testimonials. It's hard to tell a real review from a fake review in a world where we count on trust and rely more on each other than traditional marketing messages. This book is about truth--how to understand a real review from a fake review, why it is important to establish a social media policy at every business and organization, and how to create that policy. Until the Federal Trade Commission started cracking down, there were even cases of people marketing themselves as "reviewers" on You-Tube. They would happily submit reviews for just $5 or $10 each. But it gets much more serious. In New York, the Attorney General cracked down on restaurants that were hiring people to submit fake reviews. Over the last several years, as the use of social media has increased, we have seen many instances of ethics violations from fake online reviews, to testimonial posts by people connected with a brand but not revealing the connection, to tweets that try to turn a tragedy into a marketing event. This has prompted a call for ethics training in social media. That is one of the key reasons for this book. At the same time, the Federal Trade Commission has created a series of "strict" guidelines that instruct businesses and organizations to disclose specific information to protect consumers in ways that are "clear and conspicuous." In this book we explain the current social/digital marketing landscape, describe why we need social media ethics standards, and how to create and implement a social media ethics policy for your business or organization.
530 _a2
_ub
530 _aAlso available in printing.
538 _aMode of access: World Wide Web.
538 _aSystem requirements: Adobe Acrobat reader.
588 _aTitle from PDF title page (viewed on August 29, 2016).
610 1 0 _aUnited States.
_bFederal Trade Commission.
650 0 _aOnline social networks
_xMoral and ethical aspects.
650 0 _aSocial media
_xMoral and ethical aspects.
650 0 _aInternet marketing
_xMoral and ethical aspects.
650 0 _aWord-of-mouth advertising
_xMoral and ethical aspects.
653 _aFederal Trade Commission disclosure
653 _aFTC disclosure
653 _aFederal Trade Commission Endorsement
653 _aFTC Endorsement
653 _aFTC endorsement requirements
653 _aFederal Trade Commission social media
653 _aFTC social media
653 _aFederal Trade Commission social media rules
653 _aFTC social media rules
653 _aSocial media deception
653 _asocial media disclosure
653 _aSocial media endorsements
653 _asocial media marketing
655 0 _a[genre]
776 0 8 _iPrint version:
_z9781606498521
830 0 _aGiving voice to values on business ethics and corporate social responsibility collection.
_x2333-8814
856 4 0 _uhttps://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000508.html
942 _2lcc
_bCIU
_cOB
_eBEP
_QOL
_zBEP11250951
999 _c74257
_d74257
902 _c1
_dCynthia Snell