000			02636nam a2200529 i 4500
001			9781952538391
003			BEP
005			20240726104648.0
008			190417s2021 nyu fob 001 0 eng d
020			_a9781952538391 _q((electronic)l(electronic)ctronic)-book
040			_aCaBNVSL _beng _erda _cCaBNVSL _dCaBNVSL
050	0	4	_aTX907 _b.P764 2021
100	1		_aStringam, Betsy Bender, _e1
245	1	0	_aA profile of the hospitality industry /Betsy Bender Stringam.
250			_aSecond edition.
300			_a1 online resource (vi, 176 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_adata file _2rda
490	1		_aTourism and hospitality management collection,
500			_aIncludes bibliographical references (pages 151-170) and index.
505	0	0	_aChapter 1. Introduction -- _tChapter 2. How the industry operates -- _tChapter 3. Industry organization and competition -- _tChapter 4. Uniqueness of the hospitality product -- _tChapter 5. Competitive strategies -- _tChapter 6. Outside market forces -- _tChapter 7. Challenges and opportunities for the industry.
520	3		_aThe book divulges how the hospitality product is different from other industries: part service and part product, produced and consumed simultaneously, and the role of the customer as part of the service process. The book explains how perishable inventory and labor intensity affect hotels, restaurants, and casinos. The author also reviews policies that promote or restrict tourism and travel, guest and employee safety, labor regulations, food safety laws, and requirements for accommodations for customers with disabilities.
530			_a2 _ub
530			_aAlso available in printing.
538			_aMode of access: World Wide Web.
538			_aSystem requirements: Adobe Acrobat reader.
588			_aDescription based on PDF viewed 08/05/2020.
650		0	_aHospitality industry.
653			_aHospitality.
653			_aHotel.
653			_aMotel.
653			_aInn.
653			_aResort.
653			_aRestaurant.
653			_aFood service.
653			_aQuick service.
653			_aLodging.
653			_aCatering.
653			_aGaming.
653			_aCasino.
653			_aTourism.
655		0	_aElectronic books.
856	4	1	_uhttps://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000997.html _zClick here to access this RESOURCE ONLINE | Login using your my.ciu username & password
942			_c1 _D _eBEP _hTX907 _m(c)2021 _QOB _R _x _8NFIC _dCynthia Snell
999			_c74153 _d74153
902			_a1 _bCynthia Snell _c1 _dCynthia Snell