000			03285nam a2200565 i 4500
001			10409933
003			CaPaEBR
005			20241023114822.0
006			m eo d
007			cr cn |||m|||a
008			100831s2010 nyu foab 001 0 eng d
020			_a9781606491133 _qelectronic bk.
024	7		_a10.4128/9781606491133 _2doi
028	5	3	_a1 _bBEP
035			_a(OCoLC)672149734
035			_a(CaBNVSL)gtp00543543
040			_aCaBNVSL _beng _erda _cCaBNVSL _dCaBNVSL
050		4	_aHD31
100	1		_aSpanyi, Andrew, _eauthor
245	1	0	_aOperational leadership / _cAndrew Spanyi.
250			_a1st ed.
264		1	_a[New York, N.Y.] (222 East 46th Street, New York, NY 10017) : _bBusiness Expert Press, _c[(c)2010.]
300			_a1 electronic text (x, 95 pages) : _bdigital file.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_adata file _2rda
490	1		_aStrategic management collection, _x2150-9646
504			_aIncludes bibliographical references (pages 89-91) and index.
505	0		_aPreface -- _t1. Introduction -- _t2. Principles, practices, and pitfalls -- _t3. A compelling case for change -- _t4. Leading operational improvement -- _t5. Sustaining improvements -- _t6. The future -- _tNotes -- _tReferences -- _tIndex.
506			_aAccess restricted to authorized users and institutions.
520	3		_aOperational Leadership examines the comprehensive combination of leadership and management behaviors needed to fundamentally improve how businesses get products and/or services developed, sold, delivered, and serviced. It is written for executives and graduate students and includes examples of both success and failure in improving operations, in the belief that while people are motivated by success stories, they often learn as much, or more, from the mistakes that others have made. This book integrates and extends key concepts in the literature on leadership and process management and applies them to the improvement of operational performance. The importance of viewing operations in the context of a company's key capabilities, or end-to-end processes, is emphasized where collaboration across traditional organizational boundaries is essential. It is proposed that performance-oriented organizations will come to recognize the need to appoint key senior executives as change agents, aligned with the company's core capabilities, to continuously improve and manage operational performance.
530			_a2 _ub
530			_aAlso available in printing.
538			_aMode of access: World Wide Web.
538			_aSystem requirements: Adobe Acrobat reader.
588			_aTitle from PDF t.p. (viewed on August 31, 2010).
650		0	_aManagement.
650		0	_aOrganizational change _xManagement.
653			_aleadership
653			_aoperations
653			_ainformation technology
653			_astrategy
653			_acapabilities
653			_acollaboration
655		0	_a[genre]
830		0	_aStrategic management collection, _x2150-9646.
856	4	0	_uhttps://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000044.html
942			_2lcc _bCIU _cOB _eBEP _QOL _zBEP10409933
999			_c74073 _d74073
902			_c1 _dCynthia Snell