000			03775nam a2200553 i 4500
001			9781953349613
003			BEP
005			20240726104621.0
008			190417s2021 nyua fob 001 0 eng d
020			_a9781953349613 _q((electronic)l(electronic)ctronic)-book
040			_aCaBNVSL _beng _erda _cCaBNVSL _dCaBNVSL
043			_aas-----
050	0	4	_aHF _b.C667 2021
100	1		_aHa, Huong, _e1
245	1	0	_aConsumer protection in e-retailing in ASEAN /Huong Ha.
250			_aFirst edition.
300			_a1 online resource (xv, 143 pages) : _billustrations (some color)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_adata file _2rda
490	1		_aBusiness law and corporate risk management collection,
504			_a2
505	0	0	_aChapter 1. Introduction of e-consumer protection in e-retailing in ASEAN -- _tChapter 2. Issues associated with e-consumer protection -- _tChapter 3. The current e-consumer protection framework -- _tChapter 4. A proposed multisector governance frameworkfor e-consumer protection -- _tChapter 5. Case studies of e-consumer protectionin ASEAN -- _tChapter 6. Conclusion: e-consumer protection now and in the future.
520	3		_aWhile many sectors have been badly affected by the COVID-19 pandemic, e-retailing is one of the booming sectors during this period. Actually, the e-retailing sector was already booming even before the global pandemic. Although e-retailing offers many opportunities for businesses and consumers, there are several issues associated with e-consumer protection. This book examines how consumers are protected on the online marketplace in the context of ASEAN countries. Specifically, this project: (i) Discusses the six issues of e-consumer protection (e.g., information about transaction, product quality, privacy, security, redress, and jurisdiction); (ii) Examines the policy/governance approach adopted by different sectors to address the issues of e-consumer protection; and (iii) Proposes a multisector governance framework for e-consumer protection. Three short case studies on Lazada in Singapore, Shopee in Vietnam, and Zalora in Malaysia are also included to illustrate how well-known e-retailers protect their e-customers. Overall, this book is interdisciplinary, including research on consumer protection, governance, management, and policy/regulation. It provides sources of information and knowledge which focus on both theoretical and practical aspects of e-consumer protection in ASEAN countries. Also, the roles from different sectors are examined to produce comprehensive findings and analysis of the governance process.
538			_aMode of access: World Wide Web.
538			_aSystem requirements: Adobe Acrobat reader.
588			_aDescription based on PDF viewed 01/14/2021.
610	2	0	_aASEAN.
650		0	_aRetail trade _zSoutheast Asia.
650		0	_aElectronic commerce _zSoutheast Asia.
650		0	_aConsumer protection _zSoutheast Asia.
650		0	_aInternet marketing _zSoutheast Asia.
653			_aE-consumer protection.
653			_aMultisector governance.
653			_aE-retailing.
653			_aE-retailers.
653			_aIndustry association.
653			_aInformation disclosure.
653			_aSelf-regulation.
653			_aPrivacy.
653			_aSecurity.
653			_aRedress.
653			_aJurisdiction.
653			_aASEAN.
655		0	_aElectronic books.
856	4	1	_uhttps://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0001056.html _zClick here to access this RESOURCE ONLINE | Login using your my.ciu username & password
942			_m2021 _c1 _hHF. _eBEP _k _i2021-2022 _dCynthia Snell
999			_c72885 _d72885
902			_a1 _bCynthia Snell _c1 _dCynthia Snell