000 02955nam a2200613 i 4500
001 11282895
003 CaPaEBR
005 20241023114848.0
006 m eo d
007 cr cn |||m|||a
008 161105s2017 nyua foab 001 0 eng d
020 _a9781631575693
_qe-book
035 _a(OCoLC)962217896
035 _a(CaBNVSL)swl00406905
040 _aCaBNVSL
_beng
_erda
_cCaBNVSL
_dCaBNVSL
050 4 _aHD31.2
100 1 _aBarros, Óscar,
_eauthor.
245 1 0 _aBusiness engineering and service design.
_nVolume I /
_cÓscar Barros.
250 _aSecond edition.
264 1 _aNew York, New York (222 East 46th Street, New York, NY 10017) :
_bBusiness Expert Press,
_c[(c)2017.]
300 _a1 online resource (xviii, 269 pages) :
_billustrations.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _adata file
_2rda
490 1 _aService systems and innovations in business and society collection,
_x2326-2699
504 _aIncludes bibliographical references (pages 255-263) and index.
505 0 _a1. Introduction --
_t2. Review of relevant work --
_t3. Disciplines integrated in the design approach --
_t4. Design framework for intelligent enterprise --
_t5. Design of service offerings: methodology and cases --
_t6. Conclusions --
_tNotes --
_tReferences --
_tIndex.
506 1 _aAccess restricted to authorized users and institutions.
520 3 _aThis work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. The book provides the foundations of Business Engineering, reviews the several disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed real application cases, including very impressive results in private and public situations.
530 _a2
_ub
530 _aAlso available in printing.
538 _aSystem requirements: Adobe Acrobat reader.
538 _aMode of access: World Wide Web.
588 _aTitle from PDF title page (viewed on November 5, 2016).
650 0 _aService industries
_xManagement.
650 0 _aIndustrial management.
653 _aService Processes Design
653 _aService Engineering
653 _aEnterprise Architecture Design
653 _aService Design
653 _aBusiness Intelligence
653 _aBusiness Design Patterns
653 _aBusiness Engineering
653 _aBPMS
653 _aBusiness Design
653 _aAnalytics
653 _aBPMN
655 0 _a[genre]
776 0 8 _iPrint version:
_z9781631575686
830 0 _aService systems and innovations in business and society collection.
_x2326-2699
856 4 0 _uhttps://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000543.html
942 _2lcc
_bCIU
_cOB
_eBEP
_QOL
_zBEP11282895
999 _c72795
_d72795
902 _c1
_dCynthia Snell