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049 _aSBIM
050 0 4 _aZ675
_b.I587 2006
245 1 0 _aAn introduction to reference services in academic libraries /Elizabeth Connor, editor.
246 3 0 _aReference services in academic libraries
260 _aNew York :
_bHaworth Information Press,
_c(c)2006.
300 _axxii, 194 pages :
_billustrations ;
_c22 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
490 1 _aHaworth series in introductory information science textbooks
504 _a2
505 0 0 _aDevelopment, implementation, and assessment of a virtual information literacy tutorial on an urban campus /
_rValeda Frances Dent --
_tReference triage at the Medical University of Ohio : just-in-case to just-in-time at the Mulford Library /
_rMarlene A. Porter, Jolene M. Miller --
_tMarketing library services to young male faculty /
_rMary Mee --
_tRelational reference : a challenge to the reference fortress /
_rJohn E. Holberg --
_tVirtual reference : answering patrons' questions electronically /
_rChristopher Nelson Cox --
_tWhat they don't teach you in library school : experience is the real teacher /
_rTammy S. Guerrero --
_tOccasional occurrences at Owl Creek University /
_rDebra Cox Rollins, Rusty Gaspard --
_tUninvited change : the Governors State University Library's evolving reference and technology desk /
_rPaul Blobaum --
_tCommon queries /
_rMarilyn Schoot-Castle --
_tModels for measuring and evaluating reference costs /
_rMatthew R. Marsteller, Susan Ware --
_tCustomer survey /
_rMiron Stenche --
_tThe diverse librarian /
_rPaula M. Smith --
_tAcademic librarian as the Rodney Dangerfield of university faculty : "I get no respect" /
_rTammy S. Guerrero --
_tThe teaching portfolio : explaining what we do so well /
_rMark L. McCallon --
_tThe glass of fashion : librarianship for the twenty-first century /
_rSusan Swords Steffen, Michael J. Bell --
_tFrames of reference : considering the meaning of reference--its origins, present, and future /
_rLinda Loos Scarth --
_tServing unusual patrons in the library/
_rJames Langan --
_tThe academic librarian /
_rPaula M. Smith.
520 0 _aAn Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. It helps college teachers to move beyond traditional passive learning to more effective active learning. Each chapter's interest-sparking activities and questions challenge students to dynamically search out solutions to specific problems. The text takes a broad, informative-and at times amusing-look at the foundations of reference services, using the uniquely creative activities and questions to make difficult topics such as virtual reference services, relational reference, academic portfolios, and reference cost calculators easy to learn. The book is thoroughly referenced, and many chapters include charts and special activities to help spark student engagement in the learning process. Over thirty tables and figures make complex information easy to access and understand.
530 _a2
_ub
650 0 _aAcademic libraries
_xReference services
_zUnited States
_vCase studies.
650 0 _aAcademic libraries
_xReference services.
650 0 _aReference services (Libraries)
_vProblems, exercises, etc.
655 4 _aCase studies.
700 1 _aConnor, Elizabeth,
_d1955-
942 _cBK
_D
_hZ
_m2006
_nSTAFF
994 _aC0
_bSBI
999 _c70151
_d70151
902 _a1
_bCynthia Snell
_c1
_dCynthia Snell