000			02756cam a2200385 i 4500
001			ocn174134023
003			OCoLC
005			20240726104542.0
008			071005s2008 mdua b 001 0 eng
010			_a2007040288
020			_a9780810851986 _q((pa(print & electronic)rback)a((pa(print & electronic)rback)rint & (electronic)l(electronic)ctronic)rback)
029	1		_aAU@ _b000042276632
029	1		_aNZ1 _b12366560
029	1		_aNZ1 _b1293162
029	1		_aZWZ _b12919719X
040			_aDLC _beng _erda _cDLC _dYDXCP _dBTCTA _dBAKER _dC#P _dBWX _dORX _dCQU _dHALCL _dZWZ _dOCLCQ _dBDX _dTULIB _dOCLCF _dOCLCQ _dS3O _dOCLCQ _dI8M _dNJK _dOCLCQ _dWLU _dCSJ _dOCLCQ _dMCO _dOCLCQ _dCNCLB _dOCLCO
049			_aSBIM
050	0	4	_aZ678 _b.S774 2008
100	1		_aDougherty, Richard M, _e1
245	1	0	_aStreamlining library services : _bwhat we do, how much time it takes, what it costs, how we can do it better / _cRichard M. Dougherty.
260			_aLanham, Md. : _bScarecrow Press, _c(c)2008.
300			_axviii, 269 pages : _billustrations ; _c26 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
500			_aRevised edition of: Scientific management of library operations. second edition 1982.
504			_a2
505	0	0	_aThe roots of scientific management -- _tThe impact of technology : environments, productivity, and staff roles -- _tIdentifying targets of opportunity -- _tIdentifying the problem : diagnostic tools -- _tPreparing for a study -- _tBlock diagram -- _tTools for process analysis -- _tTools for special situations -- _tForms and templates -- _tTracking systems : throughput/delay analysis -- _tSelf-administered diary studies -- _tWork sampling -- _tDirect time study -- _tCosts -- _tAssessing current activities -- _tDesigning streamlined activities -- _tImplementing new activities -- _tManaging organizational change.
520	1		_a"Streamlining Library Services provides information on how to diagnose problem areas using such tools as Pareto and fishbone charts; use brainstorming; organize a work-flow study; and build and present cost studies. Special emphasis is placed on activities that should occur after the analysis is concluded, including data analysis, study results, and making recommendations to management. Guidelines are provided for managers and staff as they strive to streamline activities. Topics include implementation issues and strategies that must be addressed as new workflows and services are introduced, and organizational change issues and strategies for building staff support toward change."--Jacket.
530			_a2 _ub
650		0	_aLibrary administration.
700	1		_aDougherty, Richard M.
942			_cBK _D _hZ _m2008 _nSTAFF
994			_aC0 _bSBI
999			_c70139 _d70139
902			_a1 _bCynthia Snell _c1 _dCynthia Snell