000			02964cam a2200481 i 4500
001			ocn859168412
003			OCoLC
005			20240726104542.0
008			130923s2014 mdu b 001 0 eng
010			_a2013027813
015			_aGBB399281 _2bnb
016	7		_a016530053 _2Uk
020			_a9780810891289 _q((pa(print & electronic)rback)a((pa(print & electronic)rback)rint & (electronic)l(electronic)ctronic)rback)
029	1		_aAU@ _b000052001832
029	1		_aCHBIS _b010155634
029	1		_aCHVBK _b319293653
029	1		_aNZ1 _b15677769
029	1		_aUKMGB _b016530053
040			_aDLC _beng _erda _cDLC _dYDX _dYDXCP _dNHA _dBTCTA _dBDX _dXII _dUKMGB _dSINIE _dOCLCO _dCDX _dCIB _dOCLCQ _dS3O _dOCLCF _dCNCLB _dOCLCO
042			_apcc
043			_an-us---
049			_aSBIM
050	0	4	_aZ711 _b.I475 2014
100	1		_aNims, Julia K, _e1
245	1	0	_aImplementing an inclusive staffing model for today's reference services : _ba practical guide for librarians / _cJulia K. Nims, Paula Storm, Robert Stevens.
260			_aLanham : _bRowman and Littlefield, _c(c)2014.
300			_axvii, 143 pages ; _c28 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
490	1		_aPractical guides for librarians ; _vno. 2
504			_a2
505	0	0	_aThe changed reference environment -- _tWhy do we need to change anything? -- _tGetting buy-in : setting the stage for change -- _tCan you help me? -- _tSelecting and training staff to work at the reference desk -- _tWhat needs to change now? : evaluating the inclusive staffing model -- _tSo, what have the librarians been up to? -- _tManaging the new model for long-term success -- _tReference : what does the future bring?
520	0		_aReference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.
530			_a2 _ub
650		0	_aLibrary personnel management _zUnited States.
650		0	_aReference librarians _xEffect of technological innovations on _zUnited States.
650		0	_aReference services (Libraries) _zUnited States _xPlanning.
700	1		_aStevens, Robert, _d1969-
700	1		_aStorm, Paula, _d1950-
942			_cBK _D _hZ _m2014 _nSTAFF
994			_aC0 _bSBI
999			_c70134 _d70134
902			_a1 _bCynthia Snell _c1 _dCynthia Snell