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001 ocn936685065
003 OCoLC
005 20240726082136.0
008 160201s2016 nyua 001 0 eng
010 _a2015050020
020 _a9781259583872
035 _a(OCoLC)936685065
040 _aDLC
_erda
_beng
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049 _aSBIM
050 0 4 _aPN1999.J13.D576 2016
050 0 4 _aPN1999
100 1 _aCapodagli, Bill,
_d1948-
_e1
245 1 4 _aThe Disney way :
_bharnessing the management secrets of Disney in your company /
_cBill Capodagli and Lynn Jackson.
_hPR
250 _aThird edition.
260 _aNew York :
_bMcGraw-Hill Education,
_c(c)2016.
300 _axiii, 288 pages ;
_c24 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _a4..
505 0 0 _aChapter 1. Walt's Way.
500 _aDream
505 0 0 _aChapter 2. Make Everyone's Dreams Come True.
500 _aBelieve
505 0 0 _aChapter 3. You Better Believe It --
_t4. Never a Customer, Always a Guest --
_t5. All for One and One for All --
_t6. Share the Spotlight.
500 _aDare
505 0 0 _aChapter 7. Dare to Dare.
500 _aDo
505 0 0 _aChapter 8. Practice, Practice, Practice --
_t9. Make Your Elephant Fly--Plan --
_t10. Capture the Magic with Storyboards --
_t11. Give Details Top Billing --
_t12. Love: The Real Pixie Dust.
500 _aPutting It Together
505 0 0 _aChapter 13. Ottawa County, Michigan: Disney's Success Credo Transforms County Government --
_t14. Producing a Customer-Centric Culture: An Implementation Strategy.
505 0 0 _aEpilogue: The Magic Continues.
520 3 _a""Dream, Believe, Dare, Do." Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success. Profiling a new set of diverse organization such as TYRA Beauty, Rainbow Babies & Children's Hospital, Ottawa County, Michigan, and Science Center of Iowa, the authors show how companies of any size, whether an entrepreneurial startup or a Fortune 500, can reach their utmost potential by embracing Walt Disney's techniques to create a consumer-centric culture. They provide step-by-step actions on how to: Give every member of your organization a chance to dream; Stand firm on your beliefs and principles; Treat your customers like guests; Support, enable, and reward employees; Build long-term relationships; Dare to take calculated risks; Train extensively and constantly; Align long-term vision with short-term execution; Utilize storyboarding techniques; Pay close attention to details; Demonstrate "love" for product, employees, customers, and self; Find out why Walt Disney's Dream, Believe, Dare, Do principles continue to redefine the nature of business and revolutionize the art of management, while learning how to implement them in your own organization."--
_cProvided by publisher.
530 _a2
610 2 0 _aWalt Disney Company
_xManagement.
700 1 _aJackson, Lynn,
700 1 _d1955-
_e1
856 4 2 _3Contributor biographical information
_uhttp://catdir.loc.gov/catdir/enhancements/fy1608/2015050020-b.html
856 4 2 _3Publisher description
_uhttp://catdir.loc.gov/catdir/enhancements/fy1608/2015050020-d.html
907 _a.b17302456
_b08-11-17
_c08-07-17
942 _cBK
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_m2016
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_i2018-07-15
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_b08-11-17
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945 _g1
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_nPurchased from Amazon INV [invoice#] Date: 7/19/17 PO: [PO#] Request Type: [Choose one option: Faculty Request-Add faculty last name, Textbook-Add Course#, Reserves-Add Course#, Leisure Reading]
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999 _c6451
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_bCynthia Snell
_c1
_dCynthia Snell